Vanity Furr Reviews Summary

Quality of Grooming

Pros:

• "Fantastic service from Vanity Furr. He looks and smells beautiful."
• "First time at vanity purr... what a great cut my dog had. best groom she has ever had."
• "Our dog's first groomer caused her to tremble... Now she trots happily into Vanity Furr."
• "Attention to detail and way they have cut is outstanding, you can tell they know what they are doing regarding his type of dog breed."
• "They have carried out a fantastic cut and Marley looks fantastic."
• "After trying several groomers over the last two years... Ollie was picked up and he looked fantastic and smelt beautiful."
• "Took both my cats here. Dropped them off scraggly looking and collected them silky fresh."
• "Brought my crazy 3 year old Boxer Elvis for his first ever visit today... He looks fresh and smells amazing!"

Cons:

• "Good if you want a quick groom but my bichon came back looking like a schnauzer when I asked for a show cut."
• "Harlee was well overdue for a wash, cut and blow dry after being let down so much by our previous groomer."
• "Having had bad experiences at other groomers in the past... we were very apprehensive."
• "When every other groomer said no they said yes and went out of their way to fit us in. Caring and thoughtful and best ones around thank you."

Staff Friendliness and Professionalism

Pros:

• "So Happy with the service at Vanity Furr, Laura was very kind and professional."
• "The girls were really kind and reassured me he would be ok."
• "The team at Vanity Furr are so patient with Vinnie, he’s not an easy client!"
• "Friendly, reliable and honest staff. Could not fault."
• "The staff are lovely, calm and amazing at what they do."
• "I am thrilled with the cut and service from all here. The girls said he was great and didn’t need muzzling."
• "As a new dog mom I was very apprehensive... After 10 seconds of being inside Vanity Furr, my worries went out the window!"
• "We took our new Romanian rescue pup to Vanity Furr... The ladies were super understanding."

Cons:

• "We were so pleased with Vanity Furr. The ladies were very friendly and professional too."
• "I wouldn't take my pom anywhere else! The girls are lovely and caring."
• "I was looking for a new groomer, when Vanity Furr was recommended to me... I'm so pleased to have found them."
• "First time for my dog at this groomers. The girls were brilliant with her and she looked gorgeous when I picked her up."

Handling of Nervous or Special Needs Pets

Pros:

• "Bought my very nervous pom here yesterday... I'm confident that with regular visits the girls working here will be able to completely put my dog at ease."
• "Our dog has a lot of cysts... and they always take note, listen if we need to tell them about a new one and take care when grooming near them."
• "I don't know how they managed to bribe my demon cat Coco into actually enjoying her grooming experience."
• "Took our dog Charlie here, we was really nervous as Charlie can be very anxious around other dogs but we were put at ease instantly."
• "Took my mini schnauzer for his groom for the first time. He was well overdue! The ladies were very thorough and he looked and smelled amazing."
• "Took my 2 long haired chihuahuas In today really pleased with there appearance after the grooming, both where a bit lockdown messy they have done a great job."
• "I have two rough collies which one is extremely nervous and the other who is a fidget and very vocal. The ladies at vanity fair shown patients with both girls."
• "Took my staff Molly here for her first groom, she is nervous around other dogs but Vanity Furr looked after her so well."

Cons:

• "Just had my 3yo anxious cockerpoo cut here. They have done a fantastic job with a smart and fresh cut."
• "Took my 9 month old rescue puppy for her first ever full groom yesterday... I was a bit anxious as she's had a rough start."
• "The staff are lovely, calm and amazing at what they do. We’ve struggled for a long time to find anyone to successfully cut our dogs nails as she’s extremely nervous."
• "I took my German Shepard rescue dog today for his first pamper treat, he’s a very nervous dog and isn’t keen on other dogs but Molly and her team were really good with him."

Communication and Customer Service

Pros:

• "I was unable to take her there myself as I was busy so my husband took her but they kept me updated via text and would answer any questions I had."
• "We took our 11 week old kitten for the Kitten grooming package, the booking process was easy, communication was superb."
• "Thankyou guys so much!!... even down to the process of booking an appointment, very prompt and on schedule."
• "Vanity Furr offered me a date and time to suit my needs. Very friendly staff and responsive to questions and queries."
• "The girls did a wonderful job on Coco who’s petrified of people... They came back really happy and beautiful."
• "arrived at 9am.....dogs taken in straight away and was told 45 minutes....received a text telling me it would be 15 minutes and dogs would be ready for collection...."
• "I used this establishment for the first time for my 1 year old Jack Russell... very pleased with the whole service from start to finish."
• "I'm really happy with Vanity Furr they always do a top quality cut and they have plenty of staff so the availability of appointments is always very good."

Cons:

• "We took our Welsh Collie puppy for her first groom today. Great service, good value and lovely staff."
• "Lovely groomers. Belle came out looking lovely and smelling great. Was able to get an appointment within days after lockdown probably because they have a good number of staff."
• "I've just been to vanity furr with my two staffies to which one is nervous, I would recommend this beautiful place they are kind very professional."
• "Thankyou to the girls for an amazing job they done with Tommy. When every other groomer said no they said yes and went out of there way to fit us in."