Leamore Windows Ltd Reviews Summary

Customer Service

Pros:

• "Darren Webb the salesman was so helpful and friendly we asked him back to place the order."
• "The staff are very knowledgeable, friendly and helpful."
• "From the first meeting, the sales guy Gavin, was friendly, professional and very knowledgeable."
• "Spencer, he was lovely and his customer service was spot on!"
• "Brilliant service from Eddie and staff at office."
• "Great service from start to finish, Darren was patient and thorough as we chose Dads windows."
• "For us its all about, no pressure salesmen, a reputable local business who actually do what they promise you."

Cons:

• "Been into the show room today (04.02.23) with the wife and the salesman could not have been more disinterested."
• "I was excited to come here after reading the positive reviews but the reception I got was not very welcoming."
• "Very rude driver in Huntington Terrace Road, Cannock today, who failed to give way, then stuck his fingers up."
• "As there was no communication from the office whatsoever, I called them and spoke to Rob, said I had booked a week off beginning of April, he said it couldn't be done until the week after."
• "Once I paid the deposit I heard nothing for weeks."
• "Basically a breakdown of where my order is and this would be 5/5. I got no emails or calls from Leamore after paying the deposit and felt like I needed to chase."
• "Well what can I say about a company that gets 1 star when they don't even do any work for you."

Product Quality

Pros:

• "Had some windows fitted, and was very impressed with the fitter Spencer, he was very polite, pleasant and punctual. And the work was completed to a first class standard."
• "The frame quality and glazing are simply first class and look amazing."
• "We had our windows fitted an I must say they are probably the best profile windows we have ever had."
• "Windows seem to be great quality and look good, price was very reasonable."
• "Over the moon with our new windows and doors, superb quality."
• "The UPVC windows replaced old wooden double glazing that was in a poor state. It has transformed the house both inside and out and is now so quiet inside."
• "Their workmanship is first class, cleaned all new windows and doors and took away every bit of rubbish."

Cons:

• "I have now had a building/energy surveyor come to do a survey and was told that all the windows are not very thermal efficient due to poor fitment."
• "Holes between windows and brick wall, not been filled properly leaving gaps for damp and cold to get in."
• "Unfortunately, the conservatory roof now needs repairing and Leamore are refusing to help in any way as it is no longer covered by warranty."
• "Had a front door with surrounding windows fitted. Door lock had to be replaced because it was all scratched, plastic trim has started falling off only 1 month old and the installer damaged the brickwork whilst fitting."
• "Had my windows and doors fitted a while back. The reason I left the review was, they couldn't cure a leak on my back door."
• "Had my windows done about 3 years ago, silicone wasn't applied properly the first time."
• "They had scratched all the inside windows so they had to be changed."

Value for Money

Pros:

• "Leamore’s price was very competitive."
• "I would highly recommend them for a fantastic service, workmanship and price."
• "The price was also very reasonable."
• "Very competitive pricing and honest and reliable."
• "Leamore windows is my go to place for replacement glass. Cost effective, quick and great customer service."

Cons:

• "Called these people just for a quote on conservatory guttering/roof repair for my mom to pass on to insurers to be told that 1. Call out charge of £70 2. They don't repair fascias/guttering on conservatories."
• "Had my windows fitted today not put new window sills on wanted extra money when a quote was given not given an option about sills as I've always had sill fitted with windows."
• "Our complete disappointment regarding this matter has totally tainted our thoughts towards the company and as they cancelled our order perhaps they should be held accountable for the 10% cancellation charge they would have charged us?"

Professionalism

Pros:

• "They are quick to respond, reliable with their word and carry out a first class job every time."
• "The engineer carrying out the installation was very kind, polite and did a first class job with very little inconvenience."
• "The punctuality and the quality of work was superb along with the fitters being very friendly and helpful."
• "They were very professional and did an amazing job."
• "The lads that fitted our bi-folds and front door were very professional but friendly and helpful at the same time."
• "Fitters were nice lads, very professional and respectful of our home."
• "The installation team were the best we have experienced on anything, they filled us with confidence and their workmanship and tidiness was second to none."

Cons:

• "Definitely would never recommend anyone going here to get windows and doors fitted."
• "Very poor customer service, four visits to fix leaky and drafty french doors."
• "Despite calling and emailings he and Leamore windows have not returned my calls."
• "Wouldn't use, wouldn't recommend."

Installation and Cleanliness

Pros:

• "Thank you to everyone at Leamore Windows and Conservatories once again from a very happy customer."
• "I would have no hesitation in recommending this company if you're looking to have new windows, doors etc."
• "Would recommend Leamore to anyone thinking about new windows or a conservatory."
• "They tidied up after them. They did not make any mess around the windows."
• "Once they'd finished they also vacuumed away any mess!"
• "Very professional and respectful of our property. Even had their own vacuum cleaner and they knew how to use it!!!"
• "They even bought along their own hoover and cleaned up when finished at the end of each day (that's a first)."

Cons:

• "We were kept updated by the company at all stages of the build."
• "We were told they wouldn't be able to do our orangery until at the earliest the end of 2021 and possibly into 2022 so if you are expecting work done then id expect a delay."
• "Very happy with the service we received. Lads were very tidy, courteous and prompt."