Appliance Electronics UK Ltd Reviews Summary

Category: Electronics store

Address: 52a Harrison St, Bloxwich, Walsall WS3 3HW, United Kingdom

Phone: +441922494608

Rating: 4.5
based on 212 reviews.

Pricing

Pros:

  • "I have used Appliance Electronics a few times now and always been very pleased with their competitive pricing."
  • "First time customer. Lowest price on the internet for kitchen appliances."
  • "Found TV £200 cheaper than anywhere else at £1100. Ordered and delivered in 2 days."
  • "Fridges were £50 cheaper than Amazon overall for delivery and removal of my broken fridge freezer."
  • "Our washing machine we ordered was £100 cheaper than Currys even with my 7% discount."
  • "Superb from start to finish and at the best price that I could find, and £190 cheaper than Curry's."
  • "Highly recommended and saved nearly £100 against other online and high street retailers."

Cons:

  • "I tried buying a Samsung Fridge Freeze before 12am today but my card wasn't going through... the same fridge had gone up by £100 - this is within 2 hours!!"
  • "Appliances listed on their website are one price one day and then go up by hundreds the next."
  • "Very disappointing. Placed order on strength that I would get goods on a given day they call back 2 days later and say sorry can't deliver till next Saturday!"

Delivery Service

Pros:

  • "Very good service from start to finish. Great price. Product delivered within 48 hours at the time they said they would arrive."
  • "Best price on the web for my oven and free next day delivery that arrived exactly as planned."
  • "So impressed with this company’s customer service- from the phone call the day before delivery to check that the delivery slot suited me to the care and diligence of the delivery men."
  • "I ordered it just before Xmas and with Mail strikes had resigned to not getting it till after Xmas but it came next day which was brilliant."
  • "The appliance was delivered within a week of ordering and the delivery drivers rang 30 minutes prior to arrival."
  • "Brilliant service... my appliance was delivered the day after I ordered it."
  • "The delivery service was faultless. The delivery man wore a mask, kept a safe distance from me whilst delivering the item to my garage."

Cons:

  • "Just left my daughter with her front door off and the fridge outside."
  • "I never received a text or call to say it was 15 minutes away as promised."
  • "Sent me items in separate shipping one of the items got lost they confirmed to me that the item has been lost by courier."
  • "Nevertheless, the term 'next day delivery' was clearly not true as it took about 4 working days to arrive."
  • "Terrible service - I had a delivery of an expensive freezer last Thursday... A week later after emails and phone calls they refuse any responsibility."
  • "The delivery drivers were an absolute nightmare... disgusted with their service."
  • "Delivery was a mess, I had to help lift the fridge as the two delivery chaps couldn't do it on their own."

Customer Service

Pros:

  • "Thank you from a satisfied Customer."
  • "I really can't fault Shami or Appliance Electronics in general really, great service."
  • "This company is amazing! Placed order Thursday night received Saturday morning."
  • "Really good prices and excellent customer service. I ordered a television and it was delivered two days later."
  • "No hesitation in recommending Appliance Electronics UK, especially RAY in dispatch who went above & beyond."
  • "The guys who delivered my appliance were fantastic. On time. Courteous. Placed where needed and unpacked."
  • "I was very impressed with the service from Appliance Electronics."

Cons:

  • "Customer Services are unreachable by phone."
  • "Typical of this company & I should have read the reviews, happy to sell to you & take your money, however beware if things go wrong, they WILL abandon you!"
  • "If you have the slightest doubt regarding whether your appliance will enter your property or any general concerns about customer care, then this company is to be very much avoided."
  • "Shame this company cannot be given a zero rating. Do not buy from this company at any cost."
  • "Appliance Electronics customer service staff have been obstructive and unhelpful at every point of contact."
  • "I would not shop again and I would not recommend."
  • "Awful customer service only willing to communicate via email."

Product Quality

Pros:

  • "The item was received in perfect condition and was soon put to good use in the kitchen."
  • "Great fridge freezer, lovely design, great colour, super spacious, comes with a water filter."
  • "The appliance itself is extremely good value."
  • "The LG refrigerator was ordered without any hassle and information regarding delivery by phone was excellent."
  • "Fridge Freezer arrived. All in perfect condition and great delivery guys."
  • "I have been using this company for the past year or so. All for purchases for Traxxas parts."
  • "The delivery team arrived at midday as estimated and were very helpful in getting our rather big fridge freezer into the house and taking our old one away."

Cons:

  • "I purchased Traxxas e revo rc car. First day I used it it stopped working after just only ten minutes."
  • "Item came with manufacturing fault - cogs broken meant rear wheels had no power."
  • "Total garbage Made the mistake of purchasing a LG 4K tv from these people it only worked for 5 months."
  • "Worst experience. This is what happens when you buy cheap!! Buyer beware, do not use this company."
  • "We purchased a Losi Mini 2.0 RC car from Appliance Electronics. In less than a week the car developed issues."
  • "Returned an item not used it was damaged by the courier in transit back, appliance not only won’t refund but said they would charge £5 a day storage."
  • "Received a 65 inch samsung price £1500 But had a defect."

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