Address: Unit 10 Trinity Sq, Nottingham, NG1 4AF, United Kingdom
Phone: +443445610000
Rating: 3.8
based on 135 reviews.
Customer Service
Pros:
"He made me aware of Currys insurance products and other services but was not pushy."
"But thankfully the manager did an override and I was able to receive a new controller on the spot."
"He was sooooo helpful and polite, but friendly and patient as I don't know an awful lot about them."
"Staff is helpful and friendly, didn't really have any issues on purchasing or doing warranty."
"Aaron one of the assistants is very helpful polite friendly honest gentlemen he helped me with both my children who needed laptops for ther studies very happy with my purchases and great service."
"Sophie helped us today and was absolutely amazing. Her customer service was truly a 10/10."
"The staff member I dealt with was knowledgeable and professional."
Cons:
"Came in to buy an apple watch... spoke to a tall blonde man who immediately was very rude."
"Worse experience I have ever had avoid this place staff are very rude especially the manager James."
"Appalling customer service, staff were not just unhelpful but downright rude."
"The staff ignored us all and were interested in chatting to each other."
"Staff shouting to each other across the store and offered no apologise or any sort of care."
"Went in to collect laptop, the staff were rude, unhelpful and disrespectful."
"The staff were extremely rude and didn’t even acknowledge my existence."
Product Quality and Selection
Pros:
"This is the place to be for ALL electrical items. Curry is unbeatable for quality, durability and prices."
"Also recommended the perfect printer for what she needed and it was a great price."
"They stock a lot if products and has a good amount stock from them."
"I purchased a laptop with a bundle, at a reasonable price."
Cons:
"The products on display are made to look cheap."
"i bought an asus laptop after using it for a hour i noticed that the keyboard had a definite bulge in it... i tried to return it the next day only to be ganged up on by the manager."
"Limited products specialises at this store in TV and laptops no white goods."
"Small store not the biggest only have limited options."
"I bought a film camera with poor image quality and the images it produced were worse than CCTV."
"Terrible experience. I recently purchased a gaming laptop from here and it was being faulty."
"Went looking for a gaming laptop. Not much options are on display. Service was very slow and staff didn't have much computer knowledge."
Pricing and Offers
Pros:
"Hopped into the store 15 minutes before closing time to grab a soundbar, asked a staff member to retrieve me the product and they did quickly, with their customer service being good."
"Luckily a member of staff at the second store understood my complaints and refunded my purchase."
Cons:
"Then one of them came to the till and proceeded to try and pester me into purchasing their warranty whilst serving me."
"They then refused to fulfill the offer I had received via the website telling me to come in store."
"1k spent, order lost in their system, no product, no refund and no one cares!!!"
"Purchased items there waited 5days for delivery than on the day tracked the delivery time and shows on system delivery canceled."
"Got to the counter to be told they had none in stock but they did have some for £119."
"Staff pushy, rude and ignore everything you tell them about budget in favour of trying to sell you the most expensive model."
"Travelled to Nottingham to purchase a laptop, whilst we were there we saw a hard drive advertised at £64.99 when we proceeded to the till it flashed up at £89.99."
Store Experience
Pros:
"Was given a warm welcome when I arrived."
"The guys were really helpful, especially Mohammed and Aaron."
"An excellent place I've been for the first time... I would give 100 stars for the experience I had with them."
"Perfect, went in ask gentleman for ear buds... sorted."
"Brilliant service. Help you out of the way."
"The before & after customer service is exceptional, they take care of you from start to finish."
"Actually a very nice shopping experience... Questions answered, no selling pressure, good advice."
Cons:
"The store itself seemed a little drab, and the displays weren't very inviting."
"Still cannot fathom how this business continues. Comet's customer service was so much better."
"I will never recommend my friend or other peoples there are poor customer service bad experience with them."
"Disappointed! Recently went to buy mobile accessories. Store staff was not interested to sell items."
"Awful - wanted to look at a chromebook whose major selling point is that it can fold back to make it into a tablet. The back od the screen had a security alarm on it which prevented this."
"It's always a waste of time coming here. They will try to cheat and not follow their very own policies."
"The staff couldn't be bothered with him ...when he finally got served the one word answers he received to any of his questions made him feel like HE was wasting THEIR TIME."