Glide at Battersea Power Station Reviews Summary

Attraction Quality

Pros:

• "If you want to get into the Christmas spirit Battersea Power Station is the place to go."
• "The glass house bars are what makes this experience worth the trip."
• "The area is lovely and there are so many choices of places to eat around the newly renovated area."
• "The display is brilliant and also gives you the Christmas market feel around it due to the power station and local vendors."
• "Very beautiful place and I like the scenery there very much."

Cons:

• "I have only given it four stars because I don’t think the attractions present value for money."
• "The ferry wheel is old and do not seems to meet security standard."
• "Be aware that there is no food options to take on the go."
• "Very crowded on the ice rink, more so than Somerset House, made it quite awkward really."
• "The rink is sizeable but they let far too many people on, there is barely any space to manoeuvre."

Ice Rink Quality

Pros:

• "There is an outdoor ice rink which is great fun, expensive but worth it for the experience, especially for young kids."
• "They bring out the ice machine after every session which makes the skating really easy and nice."
• "Staff were incredibly helpful and organised. The ice itself is cleaned before and well kept."

Cons:

• "A lawsuit waiting to happen: Don’t come here. The skating conditions are truly unsafe, there are deep holes in the ice."
• "The ice is not well maintained and the skates that are provided are of poor quality."
• "If you want to fall on the ice constantly for a minimum of £15 entrance, this is the place."
• "One of the WORST ice rink ever, the ice had so many wholes I couldn’t even ice skate!!!!"
• "It’s a shame as it’s a lovely location but would recommend you spend your money at somewhere like the Tower of London or Greenwich instead."

Staff and Customer Service

Pros:

• "Visited on opening weekend and as expected it was busy but the staff were really helpful and got us our skates quickly and with a smile."
• "Staff are nice and accommodating but the ice is truly unsafe!"
• "We had the best time at the ice rink. The staff is really helpful, friendly and making sure everything runs smoothly."
• "Me and my son came to Glide this weekend and we thoroughly enjoyed ourselves. Great time on the ice, plenty of penguins for the little ones and the staff were extremely helpful."

Cons:

• "My friends and I were really disappointed with our experience at Glide compared to other London skating venues."
• "Service was extremely slow and it took ages to get and return our boots. It was understaffed."
• "The customer service I think might be the very worst I have ever experienced."
• "The staff also ignored us, chatting amongst themselves."
• "Do not come here!!! It's overcrowded!!! The staff is skating in a dangerous manager, cutting you off."

Value for Money

Pros:

• "The glass house bars are what makes this experience worth the trip. You can sit indoor or outside, with the venue and atmosphere magical."

Cons:

• "I have only given it four stars because I don’t think the attractions present value for money."
• "This experience is definitely not worth £20+, no matter how festive you feel."
• "The ice is not well maintained and the skates that are provided are of poor quality. They are uncomfortable so that I got blisters after 15min of skating."
• "One of the WORST ice rink ever, the ice had so many wholes I couldn’t even ice skate!!!!"
• "We enjoyed this rink before Christmas and whilst it was very busy my kids thoroughly enjoyed it. The skates could do with a sharpen but the atmosphere was amazing and the rink well maintained."