GP Car Sales Reviews Summary

Customer Service

Pros:

• "Very happy with the service received from GP Car Sales. They were very responsive, professional and helpful."
• "Honestly, they made the whole process an absolute pleasure and I would have no hesitation in recommending this company."
• "The guys are so knowledgeable, friendly and nothing is too much trouble."
• "Great communication, absolutely fantastic; prompt, accurate and detailed."
• "The sales team there go above and beyond for their customers, especially Adam and Gary."
• "Service was no-pressure, friendly, knowledgeable and relaxed."
• "I highly recommend GP Car Sales, their customer service is great and the after sale care is absolutely fantastic."

Cons:

• "Don’t buy a car from here unless you want some issues."
• "I've Still got a minor issue that i had while it was still in warranty but ive give up asking."
• "Came with no break lights, no gps(which they said they would fix and still haven’t) and tracking out two slow punctures."
• "The car did develop a minor fault - whilst still in lockdown."
• "A couple of days later I realised the air-con was not working."
• "After buying the car, Vaux Insignia, at second day i had an issue with the engine light."
• "Anyway, a couple of months back i scraped the side of a wall ?(my own fault) but i then noticed the car had a lot of filer in it! After taking it to a garage i was told the whole car had been repaired with filer, even discovered my Citreon had a toyota engine in!!!!"

Quality and Value

Pros:

• "Bought a car just before christmas and was impressed with the quality and value of the cars the guys were extremely helpful and friendly and made the purchase easy and smooth."
• "Cars are good. Sales man has good sales pitta patter not much room on prices though."
• "Good cars in great condition for extremely good prices."
• "The car was in great order, and despite being 6 years old looked brand new inside and out."
• "Considering the car was 9 years old - it is in near new condition - unbelievably clean (looks new!) inside, all bodywork is A1, and it drives and stops like a new car - absolutely lovely."
• "The cars perfect independently had a vehicle check and it’s all good !!!"
• "Brilliant service from these guys, well chuffed with the car like brand new inside and out."

Cons:

• "Not a fan of buying cars from a dealer but had the right model and colour for a price that was more than fair."
• "Originally bought my zafira from i think it was Gary, who didn't budge in the asking price."
• "Came with no break lights, no gps(which they said they would fix and still haven’t) and tracking out two slow punctures."
• "The car itself had a few scratches here and there however this was advertised on the website and I was expecting this."
• "Brought my first car from them in November 2014! (at 17 years old) After a week the exhaust fell of, they took the car back then when i picked it up the locks did not work."
• "A couple of days later I realised the air-con was not working. I contacted Lee and he said to take it my nearest garage and get it checked which I did and he reimbursed me the fee."
• "After buying the car, Vaux Insignia, at second day i had an issue with the engine light."

After Sales Support

Pros:

• "I am VERY happy to say that GP were brilliant in every way and we are very happy with our new car."
• "Would definitely recommend to anyone!"
• "What really sets these guys apart from the rest is the after sale service had a minor issue with the car and they dealt with it straight away even lending me a car while mine was sorted."
• "Great service too!"
• "I would absolutely recommend this team and will more than likely use them again in 2021."
• "Bought a car, 2 months later it developed a minor fault (wire to fuel pump corroded) under warranty and they had it fixed with no quibble."
• "I purchased a car approx 2 months ago and upon a slight issue these guys went out there way to resolve the matter and have my car promptly recovered fixed and back to me within 24 hours."

Cons:

• "I've Still got a minor issue that i had while it was still in warranty but ive give up asking."
• "Came with no break lights, no gps(which they said they would fix and still haven’t) and tracking out two slow punctures."
• "The car did develop a minor fault - whilst still in lockdown."
• "A couple of days later I realised the air-con was not working. I contacted Lee and he said to take it my nearest garage and get it checked which I did and he reimbursed me the fee."
• "After buying the car, Vaux Insignia, at second day i had an issue with the engine light."
• "Anyway, a couple of months back i scraped the side of a wall ?(my own fault) but i then noticed the car had a lot of filer in it! After taking it to a garage i was told the whole car had been repaired with filer, even discovered my Citreon had a toyota engine in!!!!"
• "The following day i took the car for a 200 mile trip to North Wales and noticed the cruise control was not working."