Chelsea and Fulham Dentist Reviews Summary

Customer Service

Pros:

• "A warm welcome from Gabby and her team."
• "Everyone was so kind, patient and attentive and I felt very comfortable at this dentist."
• "Very friendly dental practice, highly recommend."

Cons:

• "The sales pitch was verging on aggressive and patronising."

Professionalism

Pros:

• "Highly professional dentists with the latest technology."
• "Imran has put me, a very nervous patient, at ease for the last 9 years."
• "Dr Alexandra was very thorough in explaining all the steps in the treatment."
• "I would highly recommend them to anyone looking for a great dentist -- very professional, modern equipment."

Dental Treatment Quality

Pros:

• "Brilliant and compassionate dental nurses."
• "I cannot thank Dr Patel and Dr Taub enough for saving my tooth."
• "My hygiene appointment by Iqra was gentle yet thorough."
• "So happy with the results, would highly recommend Dr Fahad and the Chelsea and Fulham Dentist."

Cons:

• "I walked out after 15 minutes having been told I needed to spend £4k+."

Hygiene and Clinic Environment

Pros:

• "Highly professional, super clean, super helpful."
• "The clinic's commitment to cleanliness and safety is commendable."
• "The clinic environment is bright, modern and attractive."

Transparency and Honesty

Pros:

• "There were no hidden costs or surprises."

Cons:

• "He tried to sell me a different whitening kit, honestly I was not convinced having wasted my money before."

Accessibility and Responsiveness

Pros:

• "When I have emergency dental situations, they are always accommodating with getting seen quickly."
• "With just days to go before my departure, I was able to book an appointment and have it repaired."

Cons:

• "The appointment ran late as it was at the end of the day."

Pricing and Transparency

Pros:

• "She simplified the complexity and gave excellent suggestions for the work that I needed."

Cons:

• "Having pre-paid £89, what I thought was the fee for this treatment, once in the chair I was informed it was for the consultation only."

Facilities and Comfort

Pros:

• "Such a gorgeous dental practice with the loveliest, most helpful staff!"

Cons:

• "Please do something with that dentist chair, I have a neck ache after sitting in it."

Location and Ambience

Pros:

• "After walking past their beautiful, tucked-away office, I thought I'd give the Chelsea and Fulham Dentist practice a try."

Staff Friendliness

Pros:

• "Tameka on reception greets you with the warmest smile."
• "The receptionist Avene is so sweet and friendly."

Dentist Expertise and Care

Pros:

• "Dr Shiraz Khan and his attention to detail and constant striving for excellence is inspiring."
• "Dr Sripal Kumar and I tell you he was absolutely fabulous, upbeat but cool at the same time and instantly relaxed the situation."

Communication

Pros:

• "Communication is always excellent."
• "Everyone is very kind and the communication is superb."
• "Any questions I have are always answered in a thorough and professional manner."

Cons:

• "The only thing I would say is that the email reminders could be a bit clearer on the details of the appointment."

Recommendation

Pros:

• "If you’re looking for a dentist, you’ve found it."
• "We cannot recommend Chelsea and Fulham Dentist enough, exceptional service."