Best Western Plus Mosborough Hall Hotel Reviews Summary

Accommodation

Pros:

• "Nice room, clean and spacious."
• "The rooms were spacious and well equipped."
• "Our room was very clean and the bed comfortable."
• "The standard double room was a good size with everything you need in there for your stay, very comfy bed too!"
• "The rooms were clean and spacious."
• "Room clean, with expected amenities."
• "Rooms are very clean and updated."

Cons:

• "Room was large but could use some updating."
• "The room was freezing cold only one radiator worked the other didn't."
• "The room was noisy and faced the front with a wedding in progress."
• "Room was dated and dusty."
• "The room was small, dark, smelly and dingy (room 202)."
• "Room was absolutely filthy on arrival."
• "Unfortunately the room is a little run down, a bit grubby with stained furniture and bugs throughout the house."

Service

Pros:

• "Do come as you will be pleasantly surprised by the reception given the restrictions."
• "The lady serving us was very nice, chatty, friendly and the service was brilliant."
• "The staff worked tirelessly to make the stay a pleasant one under the difficult times were all going through would recommend it."
• "Staff were friendly and helpful the room was very clean."
• "Staff are very polite and helpful."
• "All the staff we met were outstanding."
• "The staff are very professional and helped us with everything along our journey."

Cons:

• "Bar Toilets not very clean. The cleaner missed the back of the doors and the bottom of the door handle."
• "Had to listen to the manageress disciplining her staff right behind use where everyone could hear!"
• "We complained but it was met with amusement."
• "The staff serving us didn't seem to have a clue what they were doing."
• "We were served coffee by a member of staff who absolutely stunk of body odour."
• "However chipped nail polish is not professional."
• "Was a little dissapointed that the member of staff that we were meeting was 20 mins late."

Food

Pros:

• "Magnificent, if a little pricey, food."
• "Food was amazing."
• "Our food was served piping hot and was really tasty."
• "Evening meal was beautiful."
• "Dinner was fantastic."
• "The food served at the Wedding was by far the best food I have tasted at a large event."
• "Food in the restaurant was tasty enough and there was plenty of choice on the menu."

Cons:

• "The food was overpriced and cooked badly."
• "Gristle and chips, I sent half mine back it was foul, as was my partners."
• "Scrambled eggs were awful, hash brown dry and tasteless, tomato not cooked."
• "Food is just average sadly."
• "The only real complaint that we had with our recent stay was that on both mornings our breakfast and coffee were both served cold."
• "The cooked breakfast itself was not that good."
• "The food was that bad we didn't stay for the final course."

Value

Pros:

• "Much better and cheaper than other options, such as premier Inn."
• "It meets all my needs at a reasonable price."
• "Well worth the cost."
• "Excellent food! at a great price and the alcohol was actually very reasonably priced."
• "For the price I paid it was OK."
• "Bar prices were reasonable."
• "Food and quality of service are always good."

Cons:

• "Dinner was OK at £25 for 3 courses but wouldn't have wanted to pay full price."
• "£140 for twin room Inc breakfast."
• "4 nights cost us £582 I really don't think it's worth that at all."
• "Ordered 8 Oz steak with hand cooked chips, baby tomatoes, fresh water cress mushrooms and peppercorn sauce and it was 5 burnt mushrooms a half a burnt tomato no water cress, french fries and an overdone steak at £18.95 this is a complete rip off."
• "At £35 per head I'd have expected more."
• "Cost me £80 for 4 of us to have a 3 course meal and the food was tasteless and the beef came out that rare that it was cold..they served it like that to children too."
• "Overall the price of the stay wasn't value for money and we left disappointed."

Facilities

Pros:

• "Perfect location for that special day."
• "Stunning venue for weddings with really friendly staff."
• "Appears to be a popular wedding location."
• "Set in its own grounds this very tasteful hotel is very near to Sheffield City centre, is easily reached by the M1 and A1."
• "The best part of the venue is the grounds and the building which are beautiful."
• "Small but lovely green area, with adequate space for large numbers of guests."
• "The wedding facilities are superb."

Cons:

• "Some of the chairs in the bar were very worn."
• "The bathrooms have no hand rails to help those with movement, Balance or special needs to get in or out of the bath/showers."
• "Not enough outside seating. My self (disabled) & others not just elderly had to sit on a wall while the room was made ready after the wedding ceremony."
• "If you are not a local expect staff at bar not to give you service in the afternoon after 6pm."
• "The carpet was absolutely filthy...as well as the stairs and passages in the Hotel."
• "The rooms are very stuffy and hot on a summers night with no air con."
• "Lovely hotel, only 4 stars as its a listed building so doesn't have air-conditioning."