Corby International Pool Reviews Summary

Facilities

Pros:

• "Everyone can get to Health and Spa suite with other door behind the cafeteria."
• "Health and spa suite is also good."
• "The premises were clean and tidy."
• "The pools are great for all abilities, the poolside staff are friendly and the facilities are spot on."
• "Swimming pool really good, choice of pools to swim in, lovely and clean good lighting."
• "A great pool for Corby, with a spa as well! The Olympic sized pool is separated into depths and even has a slide!"
• "Great place to go swimming with classes for kids and an onsite gym. Loads of changing room facilities and lockers."

Cons:

• "Changing rooms could use a cleaner."
• "Changing rooms and steam room often smell of piss."
• "The changing cubicles are not closing properly."
• "The swimming pool being cold, it's not a comfortable temperature at all."
• "The changing areas often stink and the toilets always have one cubical that is shut."
• "Some of the lockers were not working, changing rooms not clean. Some lifeguards were disengaged."
• "The whole place is looking tired and in need of a good clean, especially the health suite."

Staff and Service

Pros:

• "I really like this pool. The staff are friendly and helpful."
• "We have always found all staff (both on the front desk and lifeguards) helpful and friendly."
• "The staff are friendly and helpful, changing and shower facilities are good, the pools are great, well maintained and offer lots of choice."
• "Very friendly staff, they offer a special disability swim after hours run by volunteers which is amazing."
• "Staff very friendly and welcoming as always."
• "The young lady on till 1 was lovely and so helpful, taking time to explain everything."
• "Friendly staff and loads of different pools so great for all ages."

Cons:

• "The majority of them are always on their phones, talking amongst themselves which doesn't set a good impression."
• "Staff poolside specifically younger ones lack communicational skills and do not pay attention or control the environment."
• "Receptionist never pick up the phone to answer enquiries."
• "Lifeguards weren't watching the slide, they thought my child was in there, so they stopped the slide."
• "I have been calling everyday at various hours and no one pick ups! There is no call back option or queue. They just hang up on you!"
• "Although the pool is good..the staff need better training."
• "Absolutely pathetic staff, great pool though and top notch lifeguards. Just don’t expect to ever get through to the reception."

Booking and Accessibility

Pros:

• "Great place, took the 2 young children to the fun pool, they loved it."
• "Couple of hours entertainment and exercise for 2 adults and 3 kids for under 15 quid is a bargain though and well worth a visit."
• "My children love their swimming lessons. Sometimes hard to get a space on your avail days, especially after the stage moves up, but staff does make sure demands are met, and lessons continue."
• "You can spend hours between sauna, steam room, jacuzzi and swimming pool, and gym of course."
• "The car park is also very reasonably priced (£1 for up to 3 hours)."
• "If you can book online first, I would recommend it."
• "Very cheap and friendly staff to help with all your needs."