Address: Banbury Rd, Warmington, Banbury OX17 1JJ, United Kingdom
Phone: +441295500025
Rating: 4.7
based on 148 reviews.
Customer Service
Pros:
"I can't recommend camper king enough especially there customer service."
"Jodie was a real pleasure to deal with and made hiring, collection and returning so easy and accommodated our date change easily."
"Thank you CamperKing and special thanks to Simon and Jack for all your support :)"
"Expert knowledge of the stock and aftercare is second to none, even after almost 2years of ownership!"
"thankyou camper king Banbury for your brilliant after sales support."
"A real pleasure dealing with Aaron and the rest of the sales and service guys at CK."
"Super service from Adrian right throughout our buying process."
Cons:
"The staff were rude and treated me like they were doing me a favour."
"This company has upset me and my family more than words can say, still no apology or contact from the owner."
"Avoid like the plague. Rude staff and amateur work."
"Poor communication & having to chase things doesn’t reflect the service you expect during the whole sales & handover process."
"Sadly CamperKing fall short of their target of providing 'the highest level of customer service' as quoted in the booklet they provide following works carried out."
"Won’t be using this company any further. They never return your calls."
"Upon contacting Don Amott who contacted CamperKing they were not prepared to do anything not even meet us half way in the cost of a repair."
Product Quality
Pros:
"The van is so comfortable, and causes quite a stir on the campsite with people asking to look inside him."
"The conversions are superb and attention to detail exceptional."
"Really pleased with my Camper King lwb Adventure Trek campervan which I have owned since buying as a brand new conversion 4 years ago."
"The conversion look top quality and we are looking to come back and place our order."
"The build quality is exceptional, they have thought of absolutely everything and I keep finding new features or extra storage areas."
"The conversion looks as good as the day we bought it and since purchasing we have added a few modifications, such as solar panels."
"The quality of their workmanship is second to none and the products they supply are excellent."
Cons:
"Most garages/dealerships give your vehicle a quick clean inside and out when spending around £700 on a habitation check and full oil service. Instead, Camperking left electrical cuttings and debris from the check on the floor and seats."
"The vans also don't have any plates stamped into the vehicle to certify the modifications."
"Lovely van can't fault the workmanship but side decals are becoming a pain in the arse, they keep peeling off around the front door."
"The bumper they painted was a poor job, it had paint all over the reflectors, light housing and water cap."
"Really not happy about the car they sold us...."
"I would not recommend their conversions at all as most of the accessories they use are very poor quality and there is no customer service after at all."
"The NZ Transport Association wasn't impressed with the safety and quality of the conversion."
Customer Experience
Pros:
"We we’re made to feel that we really mattered and not just another potential sale."
"Thank you to CamperKing - your professionalism, vehicle fit and general attitude to quality is impressive!"
"The whole team made us feel very welcome including our dog and diagnosed the issues with our T6 quickly and kept me updated through the week."
"His team were also top notch. James, Jack and Lizzy were extremely helpful and attentive."
"Fantastic company with really helpful staff and customer service."
"Super company focused on delivering the right product with years of experience in building the perfect campervan."
"What a fantastic place, found them via YouTube that we follow, and we have to say that being there in person did not disappoint."
Cons:
"Last week we were away on a trip and the bed broke, the rails on the bed have broken completely with pieces fall off (ball bearings) meaning the draw runners are broken it will now not move at all, meaning our holiday had to be cut short."
"After 2 weeks of our purchase we started getting issues, camper king fix the issue after numerous call from our side and kindly give us an exchange.... 3 or 2 weeks later the same issue appear again and we contacted camper king again and every time they finding excuses and never return or call."
"Unfortunately they were unable to meet our spec so we bought elsewhere locally but still worth a look for sure."
"Unable to provide a service for which I paid for nearly a year."
"We love our CK van but this review is about purchasing some accessories. We ordered a couple bits online from their shop when they had a decent offer on. So decent that one of the items was sold out although the system said there was stock and let us purchase."
"Happy with experience buying our van a few years ago. With little use a led light failed so I asked for the cost of a replacement, the reply was the best part of £30."
"We had raised an issue with Camper King that we were struggling to lift the bed & they took it on board & came up with a modification which we had done on Friday."