Pizza Hut Restaurants Reviews Summary

Food Quality

Pros:

• "The food is absolutely fantastic and the salad bar is frequently restocked to capacity."
• "Great tasting food especially the buffet."
• "The food was well presented and of a good quality."
• "Pizza were hot and freshly made."
• "The food was delicious and hot."
• "The food is very fresh."
• "The quality of pizza were good."

Cons:

• "They ran out of deep pan dough on fathers day Sunday afternoon, so no deep pan pizza."
• "The quality of the pizza is poor, it didn't taste fresh, had a sour taste to it, couldn't eat it.."
• "Pizzas were dry, most of selection was burnt."
• "The food. Well the food was awful and way too pricey."
• "The pizza was rather oily and the cheese and bacon bites absolutely horrid."
• "Pizzas were burned. Chips had blacks bits in them?!?"
• "Ridiculously overpriced food considering it’s a pizza."

Service

Pros:

• "The service was quick and friendly."
• "the lady that welcomed us was very polite and absolutely a star"
• "From the minute we got to this restaurant we were greeted by lovely gentleman...who explained the whole process in ordering the food either via mobile phone or even on the kiosk payment booth."
• "milly was our highlight! So polite and lovely, the kids spoke directly to her when ordering."
• "Martin is a Fantastic manager and the place is running very nicely."
• "Staff were friendly and accommodating and i look forward to going again."
• "Very friendly and attentive staff."

Cons:

• "now you insist we order online and have to request a human waiter/waitress."
• "Cold wet winters day. Air con running full blast. Staff unwilling or unable to reduce the freeze, despite several requests!"
• "Horrible atmosphere, they put me and my partner next to a till with so much traffic."
• "after 10 minutes came the other lady and start blaming me that inshpuld of say we haven't ordered I falt very bad and my kids start looking at me I really dident liked and then she came with other lady and start arguing with me"
• "Staff were quite lackluster and disinterested, first of all we were sat right next to another table when there were plenty of empty tables to have our own space with no choice in the matter."
• "Order was 15 minutes late and then it was incorrect, so one pizza had to be recooked resulted in the other pizza + sides being cold and food taking 45 minutes not the 20 promised online."
• "The manager just walked off. No interaction with us."

Atmosphere & Cleanliness

Pros:

• "It was a really nice place it was clean the food was astonishingly fabulous."
• "I was highly impressed and would visit this restaurant with how well they kept the place cleaned."
• "Clean and warm building."
• "Toilets were clean."
• "The place has good hygiene standards."
• "Very clean but only one dispenser in the ladies had soap in it."
• "Nice refitted pizza hut, nice changes."

Cons:

• "Going downhill, went the lunch buffet and only a tiny choice of pizza."
• "Came back on the 8th of january and it was a completely different experience, dirty floors. Disorganized, noisy."
• "Ice cream factory was a mess, sweets were sticking to our shoes."
• "Toilets were disgusting and unhygienic."
• "Pizza looked like it had been put in the bag sidewards."
• "Just came home from Pizza Hut, Sixfields, Northampton. The food was ok, but all glasses we have been given were dirty (obviously we didn't use them)."
• "Horrible place to visit. Won't be going back."

Value for Money

Pros:

• "They made us a margarita pizza instead of a pepperoni because they misread the order. Someone brought the margarita over to us and said we can enjoy the margarita while we wait for our pepperoni to cook. Free pizza!"
• "As usual the food is very good and great value"
• "Come here fairly often for well priced, tasty food in a good location."
• "Good value for money."
• "Great value for money friendly staff."
• "Good food for a good price."
• "Nice place to eat with a great choice of pizzas available."

Cons:

• "Massively overpriced. The pizza was nice, but the sides weren't great."
• "£40 down the drain. Won't be ordering again."
• "BE WARNED: the drinks have not reduced in price but are now NOT refillable!!! £2.25 for a glass!!!"
• "It's too expensive for what it is but is a favourite for the birthday boy and probably won't visit again until next year."
• "One point, £2.95 for a glass of soft drink is over the top."
• "Ridiculously overpriced food considering it’s a pizza, and you have to order everything yourself from your phone!"
• "Bit disappointed with the fact that the 'buffet' isn't really a buffet. You get small individual pizzas now, the whole joy of a buffet is that you can pick and choose. No salad bar either."