"Perfect service from Bob and the team from start to finish. Help was on hand to all of my questions and they had all the right answers."
"Fabulous experience at Bolton Motorcycles. The staff couldn't do enough to help us pick the best bike for our son."
"Can't fault it here great customer service salesman Darren was more than happy to help even though I was not sure what bike I wanted."
"Best bike dealers in the North West, always got time for a chat and free brew with you, no pressure to buy anything and always happy to give advice."
"Bob took ages to help me find the right bike for me. Was really patient, answered all my questions."
"Staff are so helpful and knowledgeable buying my new bike was an absolute pleasure."
"Great service from friendly and knowledgeable staff, especially Lee and Bob who were more than happy to take the time advise me on the right bike for me - even if I wasn't sure myself! Highly recommended."
Cons:
"They had very little knowledge of the bikes they sell, and gaslighting when it comes to customer service afterwards."
"NEVER GO THERE I went there for an easy fix which I could have done if I had the right tools anyway they broke my left fairing and charged me 60 pounds for nothing WORST PLACE TO FIX UR BIKE !!!!!"
"I will never recommend this dealer to anybody else, Very disappointed Mr A.Hughes 😡"
"Do not buy any bike from this bike shop too tight to give you a good price for your second hand bike and after service crap too do not buy anything from this shops they have Bolton Preston Oriel they do not know how to treat good customer with good money."
"Now Bolton motorcycles won’t collect the bike as they lost £350 on the transport company."
"The only thing wrong at this dealer It could do with a new manager fresh blood and ideas as current one seems very immature and unpredictable probably good at paper work but most definitely not with people."
"I couldn't believe the service there, I know I will not buy my bike from there!"
Quality of Bikes
Pros:
"Only place I would buy a used bike from, Slightly more Expensive than a private Sale, but the Bikes are Road tested checked and serviced before they let them go."
"Stock always plentiful and well presented, also high quality honest used bikes."
"Royal Alloy TG300 bought from here and just had my 1st service. Excellent work kept me informed and all good."
"Absolute cracking service and communication. lovely bike and always kept up to date with regular updates."
"I've just taken delivery of my beautiful bargain GSXR1000 L6 - it was a real pleasure dealing with all of the staff, in particular Jonathan and Helen!"
"Bought a new Keeway from John who was super helpful and friendly from the first phone call to collection."
"Got my benelli bn125 from here bob was great bike is amazing I got bike 3months ago forgot to leave review was having too much fun on bike."
Cons:
"The bike cost £25000. It was not serviced and checked properly not was taken out for an extended ride."
"Petrol leak on bike I bought 8 months ago, and told they could only look at it in 9 weeks."
"The funniest thing is that one week later the front break was breaking again so that I came back for a free cleaning after paying 155."
"How bad they made when after one week the front break was completely braking so that I came back for a front break cleaning expecting anything cheap or similar as the bike after 120 for the revision was in bad conditions."
"Please do not use this company. Sold a faulty bike, we agreed to it being repaired."
"Very unhappy customer, had my royal alloy scooter serviced at your shop, got told indicator relay faulty, and top bearing faulty... the after sale service is VERY Poor, to say the least."
"It leaked a litre of fuel at the gas station. A dreadful sight."
Staff and Communication
Pros:
"Amazing customer service from everyone in the shop especially from Lee, he really took his time to explain everything in detail."
"Very helpful and friendly staff Lee and Bob are very professional and informative about the bikes well worth visiting this dealership would recommend to anyone."
"Excellent service from all the staff especially Alex great range of bikes and clothing very happy with my purchase would definitely recommend keep up the great work."
"The staff are amazing here! Really nice guys (and girls)."
"Excellent service, would highly recommended Lee to deal with anything you want to know about bikes."
"Jonjoe was my main contact and nothing was too much trouble."
"Courteous, knowledgeable, professional and above all a sense of humour as warped as mine!"
Cons:
"I was interested in an almost new scooter and because I was away at the time, I sent them a quick e-mail asking what deal they could offer me as a sort of ice breaker... These people couldn't even be bothered to get back to me."
"Overall, I found John not forthcoming, dismissive, taking functions for granted and I can not depend on him for safety."
"Avoid. Be careful if you upset the manager 'Jonathan' he will call you and be very rude and unprofessional."
"Sales assistant left me waiting for over ten minutes while they were doing stock checks?"
"I went into the store looking to purchase a middleweight bike, had to ask a member of staff for assistance and advice and when they finally helped me find a bike they left me as soon as a new customer walked in."
"I've had 2 unpleasant experiences with the same person at the dealership when bringing the bike back for warranty work."
"I won't be going back and I suggest you don't. If they will mess about a pensioner they will mess anyone about."
Value and Pricing
Pros:
"Can only say they are an amazing dealership from start to finish I could not have asked for more."
"Perfect every time, very friendly helpful and great value for money."
"First-class service was very well looked after even helped me with my insurance and got a good deal on that as well."
"Best deal I could find online, great price for part ex and friendly knowledgeable staff that go out of their way to make sure everything is perfect."
"Had my alternator replaced here and the service was great. Wasn't as much as I had anticipated either which is always a bonus."
"Great guys to deal with. I got the cheapest pre reg Suzuki gsx-s1000f in the country."
"Bought my beautiful new bike from Bob and the team at Bolton Motorcycles... the service was faultless, they sorted finance, delivery etc and the bike is an absolute beauty."
Cons:
"Its a good place if you want to throw away the money from your pocket."
"Usual main dealer shop, top dollar wanted for their bikes but rock bottom px prices offered."
"Absolute rubbish, ordering wrong parts but having to wait over a week to find out then waiting again to get the right parts without an apology."
"Was after fork oil and what time they close, yes to fork oil and closes at 17.00hrs Saturday. So I set off only to arrive at 16 48 and all locked up."
"Petrol leak on bike I bought 8 months ago, and told they could only look at it in 9 weeks."
"The funniest thing is that one week later the front break was breaking again so that I came back for a free cleaning after paying 155."
"How bad they made when after one week the front break was completely braking so that I came back for a front break cleaning expecting anything cheap or similar as the bike after 120 for the revision was in bad conditions."