"He is an outstanding professional, who went the extra mile in helping me."
"Elvis made the process easy, explained all that I needed to know about the sale."
"The dealer Elvis was very helpful and polite from the start."
"I would definitely recommend Motorline Toyota Bromsgrove to anyone who is looking to purchase a Toyota Vehicle."
"Suzanne in the Service reception who even retrieved my wallet which I had accidentally left in my car."
"They go above and beyond to fix the problem and always accede expectations."
"Excellent service before and after service, thank you!"
Cons:
"Not sure what gives them the right to think they can ask for a bank statement before returning money."
"The service after that was pretty poor."
"No one was able to explain its purpose so we bit the bullet and have ordered a new 'proper' key (£139)."
"As soon as you call next morning after reservation the reserved car is already sold to somebody and then you have to chase the sales to get your refund back over three to four weeks."
"In the end, I got sick of being passed around by people who refused to call me when they said they would and started looking elsewhere."
"Nothing but problems with this dealership. Missing paperwork, some of which took 6 months for them to send to me."
"Terrible after care from the accounts department I assume."
Car Purchase Experience
Pros:
"Elvis is the best car salesman ever, very friendly and patient."
"I am very satisfied with my car."
"Very happy with my new car got the full spec I wanted for an excellent rate."
"Really really happy and will only go to him in future."
"I would highly recommend Motorline Toyota Bromsgrove and Joel!"
"This is my second time purchasing a car from Ajay at Toyota bromsgrove but today I picked up my brand new Aygo X."
"Absolutely fantastic service received by Tom when I downsized from an Auris to an Aygo."
Cons:
"The car had not been valeted inside as agreed and the marks I pointed out on the head lining and seats were still there."
"Garage was excellent when ordering a new car, however when I changed my mind getting my deposit back has been a different story."
"The spare key was totally useless and set off the alarm."
"The car being faulty on multiple points."
"Whilst there was some faffing about over having the garage name on the plates (who cares?)"
"We had an appointment for a test drive but the car was not there... another salesman had taken it out with another customer (without checking it was available.)"
"Despite repeated requests and contact on my part this was not fulfilled."
Value for Money
Pros:
"Negotiated us a better car for less than we expected to pay with fantastic rates through Toyota finance services."
"A pleasure to deal with. Negotiated us a better car for less than we expected to pay with fantastic rates through Toyota finance services."
"He persuaded his manager to agree to a discount on the fitting of a catalytic converter lock on the new car."
"The whole process was dealt with smoothly and Chris really listened to the criteria that I wanted to meet and managed to save me money on my monthly car payments."
"Brian did an excellent job of showing us the options and found exactly the right car for us at a great price."
"Elvis did his best to find me a C-HR that would fit my budget and meet all my expectations of an upgrade."
"I absolutely love my new car. The C-HR is amazing value for money and has all the bells and whistles you could ever want."
Cons:
"The bill was fair except the £150 labour to change two brake pads and a tyre. Seems a little steep."
"Just been quoted £409 for break disc and pads, a new tyre and a MOT for my Aygo... Seems a little expensive to me."