Kenza Creations Reviews Summary

Quality of Decorations

Pros:

• "Saddique really curated the decorations and turned my dream into reality."
• "All the set ups were beautiful!"
• "The decor was exceptionally executed, we got a lot of compliments from our guests."
• "Saddique really helped with turning our vision and dream setup into a reality."
• "Our jaws dropped when we saw the venue after Kenza had finished with the decor."
• "The decor was absolutely incredible. We received numerous compliments on how beautiful the flowers, candles, stage and head table decor looked."
• "The floral decorations were breathtaking, earning us countless compliments."
• "The welcome sign, the walkway, the stage, everything was perfect."

Cons:

• "The carpet that was 'fixed' in place had come off during the event."
• "Clear uplighting was selected, but it turned out that it was green and purple and unable to be fixed so we had it switched off instead."

Professionalism and Efficiency

Pros:

• "The team were always approachable, easy to work with, excellent taste, great quality and professional."
• "Sadique and the Kenza team were nothing but professional."
• "Kenza staff were so professional and efficient. I couldn't believe how coordinated they were."
• "Saddique from Kenza was very informative and helpful with the planning of my wedding."
• "Sadique and the team went above and beyond for out Jago event, from the consultation to the execution of the decor was unbelievable!"
• "Sadique’s team managed the decoration of the event extremely professionally."
• "Sadique was highly professional throughout the whole process."
• "The team worked amazingly on the day, everything done on time and to perfection."

Cons:

• "The carpet that was 'fixed' in place had come off during the event."
• "Although government guidelines say you are entitled to a refund if COVID causes your event to be cancelled, they went against this."

Customer Service

Pros:

• "Shabu was so good and helpful from the beginning till the end."
• "Sadique invited me into his office and outlined all the options so clearly and plainly."
• "Sadique really notices the little details, and that makes a really big difference to how the decor looks on the day."
• "Our experience with Sadique and his team was very positive from the initial consultation to the wedding day."
• "The whole customer service and communication was on point from the beginning to the end."
• "Sadique and his team pays a lot of attention to the details."
• "Sadique was super professional and knew what he was talking about."
• "Shabu's impeccable service and clear communication put us at ease."

Cons:

• "We approached Kenza 2 years prior our wedding... Sadique was more than happy to reschedule his time and continue to work with us towards our new date."
• "Though a simple act of service to do, it meant a lot to us that Sadique was able to do this without questioning or attitude."