bicycle. Reviews Summary

Category: Bicycle Shop

Address: 120a Sheen Rd, Richmond, TW9 1UR, United Kingdom

Phone: +442089402274

Rating: 4.8
based on 246 reviews.

Comfort and Performance

Pros:

  • "I am delighted that I have not experienced any of the lower limb issues I was experiencing and for the first in years I have been able to complete some intense interval sessions and longer rides without discomfort."
  • "I came for more comfort in the saddle, but what I got is essentially better performance."
  • "We achieved a really comfortable position through data and conversation, listening to my feedback and taking it into consideration."
  • "After Andy's adjustments, the pressure was equally spread."
  • "The tweaks he made are things that I probably would never have tried and they have definitely been a success so far."
  • "Having since ridden over 500miles, the niggles and issues I had prior to the fit have been fully remediated."
  • "The bike feels so much more comfortable and agile, like a completely different bike."

Cons:

  • "The fit has helped but not remedied everything."
  • "Moreover, in honesty, the first extended ride after the changes didn’t start too well: the saddle seemed too low, I felt too ‘on top’ of the pedals, and the position seemed a bit short."
  • "The only actual change we made has actually made the bike more uncomfortable."
  • "We couldn’t make much improvements on the bike fit because of my severe hip impingement."

Professionalism and Expertise

Pros:

  • "Lee immediately identified the problem. He is thorough and professional and was constantly making minor adjustments to get the best fit for me."
  • "There is no replacement for their skill, knowledge and experience."
  • "The service provided was professional, thorough and comprehensive."
  • "Andy was extremely professional, clearly knowing his trade extremely well."
  • "James is so professional and goes into every small detail on how to make you more comfortable whilst on the bike!"
  • "James is great at finding the route cause of the problem areas and coming up with the right solutions."
  • "James is extremely thorough and detailed due to his fountain of knowledge."

Cons:

  • "I did feel a bit forced into buying the insoles as they were put in to try and ended up just leaving them in and told that would be £80."
  • "Secondly, I did have to ask for the post and saddle on my existing bike to be moved to match the jig setup at the end of the fit."
  • "After spending £250 for a fit I do expect a little more than 'have a go' and more of a 'try this and see how you get on, let me know and then we'll work to get it perfect'."

Value and Cost

Pros:

  • "Well worth the money. My only regret is I didn’t go and see him earlier."
  • "They are not cheap, but good things rarely are."
  • "The fit itself, though pricey, was worth every penny and truly transformed the way I rode the bike."
  • "Honestly slightly more expensive than other places but definitely worth every penny."
  • "It is an expensive process but really, really worth it."
  • "I can truly say it was a great experience if I could leave Six stars then I would!"
  • "Although I couldn't implement all the changes due to my budget constraints, he gave great advise on prioritising the changes to get the best out of the fit."

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