Address: Larchwood Ave., Bedhampton, Havant PO9 3QW, United Kingdom
Phone: +442392445800
Rating: 3.7
based on 145 reviews.
Customer Service
Pros:
"I have been using Asda for well over a year now and most delivery drivers are punctual and friendly."
"The home delivery team at Asda Havant and Gosport are AMAZING!! They moved heaven and earth to get my shopping to me yesterday after a few mix ups that resulted in my home delivery order being cancelled."
"This store has superstars for staff!!"
"Very helpful staff."
"Great service in the bakery department."
"Very friendly. Very helpful. 10/10 service."
"Customer service. A massive 'big up' to DENNIS, the guy who helped us with several bags of bark mulch."
Cons:
"The app never works, your team seem ridiculously understaffed."
"Used the cafe for lunch. The lady on the till was rude and yes the food was quick to be served but that's because it was all precooked and stored so was cold and very disappointing."
"Visited the Asda cafe today with a friend who has complex food allergies. The staff at the cafe weren't very accommodating."
"Having just returned as a previous customer after shopping at Lidl and Morrisons for the last 4 years we bought clothes and food but we're held up by the cashier's inability to scan vouchers we were kept waiting for 15 minutes without any acknowledgement from the cashier at all."
"Customer services in here wasn't particularly good either... security = rude! Customer service man = rude!"
"The home shopping staff members are rude and inconsiderate."
"The disgusting attitude of the staff doing the work and the rudeness if those sitting around doing nothing, we had not anticipated, as we tried to actually shop."
Store Layout & Accessibility
Pros:
"Covid friendly, wide aisles, plenty of choice, massive free car park and wheelchair friendly."
"Asda at Havant is a very large store, with a big George section, a pharmacy a cafe."
"This Asda store is massive! It is on the outskirts of Leigh Park, right next to the A3 motorway! The car park is big, with a wide range of parking spaces."
"Nice store very big and has loads to offer but seriously need to sort out there toilets."
"Special mention about the super center's super parking. Really great parking space available."
"Its all on one floor with George clothing and home in a separate half... It feels bigger and well laid out."
"Easy to get round in a wheelchair or scooter and with children in buggies. Plenty of room in the aisles."
Cons:
"The whole grocery which I’ve had delivered had only 1,2 days till expiry date and a lot of them was meat which had a funny colour, fruit & vegetables like salad peppers, courgettes, spring onions, pineapple, bananas, carrots salad, garlic basically the whole grocery couldn’t be eaten as everything rotten."
"Frozen food all defrosted."
"Ladies toilets smell badly, not clean, rubbish on floor and no visible cleaning schedule."
"The floors were littered with tripping hazards and we constantly picked up packaging, and signage that would be easy to accidentally slide on."
"Shelves were empty in the fresh aisle - lettuce and cucumber to name a couple."
"Four shelves of pure 100% NO - right by the tills."
"But the reason it gets such a poor score from me is the parking situation."
Pricing & Stock
Pros:
"Its just a supermarket. Cheap prices, large carpark."
"You can spend your Asda Rewards there. Asda Rewards give cash back as you save."
"There are lots of offers to in store and prices are quite competitive."
"This supermarket is packed with bargains!"
"ASDAs is large and has huge choice of produce, home products."
"Stock levels across the store are a good level in the majority of sections."
"Large supermarket with an excellent stock in general."
Cons:
"Every week they increase their product’s prices dramatically!"
"Prices are not the cheapest anymore, I prefer shopping at Aldi and Lidl and rarely go to ASDA anymore."
"Whoever is in charge of date checking and stock rotation ought to be fired or in the very least retrained as they're clearly not doing their job properly if the store managed to sell me a bottle of ribena dated September 2018."
"Don't know what's going on with this store they don't seem to have much in stock."
"Exasperated, one week they have a product which we think is great and will definitely continue to use, the next visit no evidence that it exists."
"For a store this size, I am always disappointed whenever I go there as no matter what I want, whether its food, wine, clothing, household goods etc, they have always run out of everything, so I now avoid the store whenever I can!"
"This is just an example “Kinder Mini Treats 16 Pack 200G” is £280 while in Tesco, Sainsbury’s and Morrison £2.40 and in Lidl for £1.99."
Online Shopping & Delivery
Pros:
"I have been using Asda for well over a year now and most delivery drivers are punctual and friendly."
"The home delivery team at Asda Havant and Gosport are AMAZING!! They moved heaven and earth to get my shopping to me yesterday after a few mix ups that resulted in my home delivery order being cancelled."
"ASDA fuel station also nearby like most other ASDAs."
Cons:
"Online shopping only delivered 50% of my order."
"Ordered for click and collect... Got home and half of the items were missing."
"Asda havant has the worst delivery service I have ever used... Our delivery was booked between 7.30 and 8.30 this evening we didn't NOT!!! Have our order delivered!!"
"For the second time in as many weeks our delivery is well overdue."
"I'd give them a zero if this was possible, due to an error in the click and collect they gave my shopping to someone else."
"Well here I am again, in Asda’s click and collect, after 35 minutes and I still haven’t been acknowledged!"
"Absolutely appalling service, from staff and management."