NCP Cardiff Westgate Street Reviews Summary

Category: Public parking space

Address: Westgate St, Cardiff, CF10 1DZ, United Kingdom

Rating: 2.3
based on 137 reviews.

Parking Space and Maneuverability

Pros:

  • "The only positive thing is that it's close to the centre of Cardiff."
  • "Perfect location having a 3 min walk from where we stayed."

Cons:

  • "First thing is the space, it is so tight! Managed to scratch my car while trying to find a space."
  • "Parking places and drive way simply too narrow."
  • "The tight turns going up and down the ramps between floors have resulted in the walls being painted with lots of different colors from people scraping their front bumpers."
  • "You won't get in if you've got a large estate as entrance is so tight."
  • "Spaces are too small to park if you plan on exiting your vehicle."
  • "Absolutely dreadful, I cannot believe how busy it was we ended up on the 10th floor."
  • "The spaces are far too tight. They have crammed the maximum spaces into the area."
  • "Very narrow path all the way through with tight turns, very limited space, narrow parking spots."

Cleanliness and Odor

Pros:

  • "Okay, this carpark is very secure and well lit, with clean stairwells."

Cons:

  • "It stunk of urine in the lift. Disgusting."
  • "The stairs smell of urine. There also appeared to be class A drug use going on in one stairwell."
  • "Upon recent visits, I have noticed a persistent and highly unpleasant odor, resembling urine, within the premises."
  • "This place is terrible. Possibly the worst carpark I have been to in the UK. The whole place must have been used as a public urinal and is never cleaned, the stench is incredible."
  • "The stairways and elevators stunk of urine."
  • "We were only there for approx 2 hours which cost around £10. When walking down the stairs you got an overwhelming smell of urine."
  • "The lift can not be called from the bottom floor because the button panel has been ripped out filled with rubbish."
  • "This car park stinks of piss, it's expensive, and the spaces are narrow."

Price and Value

Pros:

  • "Conveniently located for the stadium, St Mary Street etc. Small and tight, I'd imagine getting around in a large vehicle could be a struggle. Can be VERY expensive if you don't have the NCP app, good value if you have."
  • "The two stars are for the location and the £7.80 to park all day if you arrive before 9am."

Cons:

  • "The worst bit was the price. We spent 4 hours shopping and it cost £25!!!!!!!"
  • "Expensive (£12 for 3 hours!) and filthy with excrement and stinking of urine on every floor."
  • "I arrived at 20:05 and exited 14:05 on the Saturday to move my car to cheaper parking and for that period I was charged £31.95."
  • "Absolutely awful car park, I wish I could give zero stars. £24 for 4 and a half hours!"
  • "Stank of urine. So expensive and price not advertised at the car park."
  • "£52 for two nights. After the last two days this was the final straw, we will never return to Cardiff."
  • "£15 for 2 & a half hours then charged me another £11 after I left automatically 🤣🤣🤣🤣 £27 for less than 3 hours is nuts"
  • "Prices aren't too bad if you get here before 9.00am in the morning (£7.60 p/day), after this they are horrendous (up to £22!)."

Security and Safety

Pros:

  • "Secure with shutters on entry/exit and you need a ticket to gain entry on foot."

Cons:

  • "Car park and staff are an absolute joke😡 2 days of parking which was £70 pound and to have my car smashed, damaged and my items and my disabled brother blue badge robbed!"
  • "DO NOT PARK HERE. Very tight spaces and glass EVERYWHERE from smashed windows."
  • "No CCTV. No security on site, just occasionally some chap in a hi-viz vest wandering about spraying apple scented water trying to disguise the smell of urine in the stairwell."
  • "DO NOT PARK HERE IF YOU EXPECT A SECURE SAFE PLACE TO PARK."
  • "Had to usher my daughter on her birthday past the drug users with needles in their arms, through the urine soaked stairwell."
  • "Parked here 7 August 2022, big mistake. Not only was it costly, £14.00 for just over 2 hours. the parking bays were narrow. The stairwell smelled worse than a sewer, and to end it all somebody caused damage to my car."
  • "Parked on a Sunday afternoon. Narrow spaces (I have a car not a 4x4)! Stairways stank of urine smell."
  • "DO NOT PARK HERE!! Car was broken into and ransacked, no CCTV, NCP don't care."

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