Address: 480 Manchester Rd, Bury, BL9 9NY, United Kingdom
Phone: +441617636333
Rating: 4.5
based on 117 reviews.
Veterinary Care and Treatment
Pros:
"The team at Bury Vets for Pets acted with speed and professionalism."
"I highly recommend this Vets4Pets in Bury for the care of my kittens."
"Chris the Vet was fantastic as we had to say goodbye to Rufus."
"Good service and reasonably priced. My cat suffered a bad injury to his left paw."
"Caroline is the most loving and caring vet I have ever met in my life."
"Been with this vets for 4 years now. Always a good service and clear communication."
"A very good practise, great vets who are compassionate."
"Vet Michael Dewhurst has always been very professional and given a friendly, caring service."
Cons:
"Never seem to know the exact diagnosis no matter what problem my dog has... its try this, try that which ends up being £200 pound a month later."
"I took my dog in the receptionist are very friendly and helpful I had a lovely chat with them. Only waited a fee minutes the vet was very nice. It is quite pricey but there again all vets are now."
"I found I was discriminate both times I went with my partner by staff on reception desk."
"AWFUL EXPERIENCE, MY PET WENT FOR A HEALTH CHECK, AND THE NEXT DAY HAD A TERRIBLE EYE INFECTION THAT WAS NOT PICKED UP OR TREATED BY THE VET."
"I took my cats into the practise for their regular yearly check up... I did not expect was to be given my cats back in an unsecured pet carrier."
"charged £47.50 for a 20 SECOND check up - absolute joke of a place."
"Whent there when they sayed what a blood test would cost. it was three times more when I got the bill been there once. Gone back to my other vets never go there again."
"Just needed some antibiotics for the dog whilst visiting the area, not interested, wouldn't give us an appointment."
Customer Service and Staff Attitude
Pros:
"The reception staff are dotty about animals and very sweet to us human pet owners."
"Everyone at the vet is pleasant and professional."
"Friendly, approachable and knowledgeable staff."
"Reception staff are friendly, warm and help you feel at ease in a stressful time!"
"Everyone was friendly and happy to meet the kittens."
"Best Vet in Stafford. A really Compassionate and friendly team."
"The receptionists made a proper fuss of him, when the vet took his temperature."
"All staff were lovely and listened to my concerns."
Cons:
"Rude receptionists. Not the first time we have been there and been greeted by a rude person on reception."
"Absolutely shocking customer service. Called on Friday and was told to register online and then call back to make an appointment."
"Not responsive at all been trying to book visit for 6 months online nothing happened didn't receive confirmation."
"Drove 30 miles to an appointment with two very distressed kittens only to be told my appointment had been cancelled."
"I found I was discriminate both times I went with my partner by staff on reception desk."
"Con artists, they claimed that we couldn't but some cream for our dog in a little container, so we had to but a 500g one."
"Iv not been but my friend next door took her dog to get a hair cut but she only wanted it to get a trim but they took the lot of so he was bald."
"Felt like it was just a sales pitch, they gave a negative view of anything I bought it was doing for my pet."
Pricing and Costs
Pros:
"Best Vet in Stafford... Such good value too."
"The treatment was good and the price satisfactory."
"Great service and have scheme to vaccinate for life for £99 which is great value for money."
"Vaccination program is excellent value; vet (Caroline) is so professional and friendly too!"
"Prices are much more reasonable than other vets."
"Reception team are fabulous even when really busy. Michael the vet is absolutely amazing with all my 3 and knows their individual needs."
"Been extremely helpful and caring with our two girls (Rats Jenner and Ruby)."
"A very good practise, great vets who are compassionate and all staff understand we, pet owners. Sometimes parking can be a bind! Obviously, no vets are cheap, but I have found V4P reasonable."
Cons:
"I feel like the fees are extremely high, I had to cancel the follow up appointment because I couldn't afford it."
"Paid £99 for lifetime vaccinations. Strangely enough for the last 3 years we have been unable to get them."
"In the past I would have agreed with all these 5 star reviews however, since Covid, I can't give any more than a 2 star review."
"Didn't go in, still insist on masks, charged over £90 for a 7 day course of antibiotics for the dog, the dog wasn't in the room more than 10mins."
"covid19 we all were masks and it was pouring with rain and the vets had seating empty but never let us in and charging every visit as the first time is daylight robbery when the condition is on going."
"It was my first appointment at Vets4Pets since purchasing the Vacc4life package and to be honest I wasn’t at all happy with the experience."
"charged £47.50 for a 20 SECOND check up - absolute joke of a place."
"Not happy the way they say x rays are needed last time it cost me over £500 for this service, money men own this company and in my opinion animals come 2nd to money."