McDonald's Reviews Summary

Cleanliness

Pros:

• "We prefer to go there because it is quieter and clean."
• "Nice McDonalds. Big shout out to the young guy doing the clearing up, he keeps it spotless."
• "Super clean, James, the guy cleaning was cleaning below, and above, from the metal feet of the tables to the bin flaps."
• "The food was fine as usual in most McDonalds and the tables were clean."

Cons:

• "All the tables were dirty and no one was cleaning any of them."
• "Some of the tables could have been cleaned better."
• "One star is too much. This place is a disgrace, waited over 25 minutes for an order, its filthy dirty, there are flies everywhere."
• "Shocking. Long hair in my breakfast."

Service

Pros:

• "The drive through was immediate and the call handler on the speaker spoke perfect English."
• "Considering how busy this was on a Saturday night, the speed of service was fantastic."
• "I cannot fault the staff, in fact the staff were great given how busy it was."
• "This Maccies was absolutely rammed - but the staff were so lovely, and trying really hard! A few members of staff actually came in on a day off to help out their team."
• "Had a latte paid cash and didn't use machines the staff were fast and efficient and knowing what it tastes like helps had a we deserved break from driving."

Cons:

• "When our order finally arrived, everything was cold."
• "Not the best Maccies I've been to. Slow service and cold food when it arrived."
• "Consistently disorganised service leading to unnecessary delays since the drive thru opened."
• "The most useless McDonalds I have ever been in. If the staff were any slower they would be going backwards."
• "Terrible service, order machines had no paper to print receipts, took 30 minutes to be served, ordered sausage got bacon."
• "Drive Thru Shocking!!! Slow AF , Staff Rude! 4 times I’ve been and it’s the same experience!"
• "One of the worst service I had ever experienced. They were slow, rude and totally unhelpful."

Food Quality

Pros:

• "Grand services, food was fine."
• "My husband had 2 cheeseburgers and said they were tasty, the nuggets and chips were fresh."
• "The banana milkshake was nice and thick which was great."
• "Food was warm/hot and they didn't get the order wrong."
• "Crazy expensive compared to the U.K. and no fish filet on the menu, but the lumberjack burger and the fries were very fresh."