Toby Carvery Gravesend Reviews Summary

Value for Money

Pros:

• "Such good value for money. The food is so good and such a variety."
• "Amazing value for money."
• "Absolutely amazing place, food excellent, carvery especially and so reasonable."
• "The value excellent for a larger plate of food."
• "Still good value in a time of steeply rising prices."
• "Excellent value for money."
• "We had bottomless soft drinks which we always find good value."

Cons:

• "Shame wouldn’t go again not for £15 a meal when it’s dry as this."
• "Wasn’t really worth £32 for a few strip of meat for 2 people didn’t taste all that for the price."
• "Bit pricey would agree with the price if the food and service was better."
• "I thought my app said the meal was going to be £7.99, I was charged £8.99."
• "I paid £14+ for less than half a full English and 3 glasses of orange juice which weren’t even finished."

Service

Pros:

• "Visited 17th August and the service was excellent."
• "This is one of my favourite Toby Carveries. It does get really busy so you have to book your table rather than just turn up at the door."
• "Sara was a great waitress."
• "Lovely staff, food always good, so good with my child who has ADHD so special things to help made a difference."
• "The customer service as soon as we walked in was superb."
• "A massive shout out to Jamie the carver/chef, he was hilarious, very jolly and had us in stitches - a credit to the company!"
• "Service was top notch."

Cons:

• "The service was slow. We waited 25 mins after the time of our booking."
• "Thought the staff abrupt."
• "The manager laughed sarcastically insinuating the waitress was useless."
• "Customer service was a joke from the minute we stepped in."
• "The place was dirty."
• "The manager was trying very hard to deal with issues being raised."
• "The service we received was shocking, stuck behind a wall and forgotten about."

Food Quality

Pros:

• "Food very nice, still no waitress to ask for any drinks or dessert."
• "Had a very enjoyable carvery everything was cooked lovely as normal."
• "Amazing meal food was lovely."
• "The food was up there with the best we've had from a Toby."
• "Food was good with lots of options but was not offered the cooked to order vegetarian options."
• "Mashed potato, nice and creamy."
• "The meats on the carvery were fresh and not dried out."

Cons:

• "Cauliflower cheese, no taste."
• "However there was NO mac n cheese or beef dripping potatoes!"
• "The sausages were mushy and the potatoes with bacon and onion were grey and not pleasant."
• "The roast potatoes could of been used as house bricks and the gravy had formed a thick layer over the top."
• "The roast potatoes was hard undercooked the mash was like watery gloup like a paste."
• "Food was sloppy and all the staff are so rude."
• "Food was overcooked and dry. Hash browns we couldn't eat."