The Old Lodge Reviews Summary

Location

Pros:

• "Beautiful location as well looking out over a common and golf course."
• "It's in a beautiful location and the waiting and bar staff have always been great."
• "The outside space is even better, lovely walled garden with the common all around."
• "Great views and a lovely location."
• "The pub is in a stunning location with amazing views."
• "Superb position on top of the common land Minchinhampton."
• "Particularly nice to sit in the garden if weather allows but some tables in restaurant afford good views."

Cons:

• "Booked months in advance was assured booking was all ok double checked this tuesday we was fine for this sunday call today as customer service seemed quite bad so was unsettled called today to be told our booking for 14 people had been cancelled due to an employee not knowing how to use their booking software correctly."

Service

Pros:

• "Warm welcome from staff when visiting for a coffee."
• "Staff were all really nice and helpful."
• "The staff are really welcoming and friendly and the rooms are very cosy and comfortable."
• "The staff were absolutely incredible, so helpful, welcoming, and amazing at taking the initiative."
• "Had a cracking lunchtime meal and drinks outside in garden, service could not be faulted."
• "As usual the friendly staff were welcoming on arrival and attentive without being intrusive."
• "The staff go above and beyond even on a really busy day."

Cons:

• "After waiting 40 minutes just for a drink that didn't arrive, we never got the chance to order food."
• "Great location but we experienced very poor service."
• "Staff was a bit unorganised and hectic."
• "Sunday, early evening & yet again three out of four beers off & yet again no manager on site and staff not capable of changing the barrel!"
• "Waited 40mins just for an order of chips people arrived after us and was served before us."
• "We were asked if 'we could leave our dogs in the car' as our dogs were apparently bothering a couple not far from us."
• "After the desserts were delivered we were pretty much abandoned by the wait staff so there was no one around to speak to."

Food

Pros:

• "The seafood platter which was very tasty and a good range of seafood, enough for 4 to share."
• "Both meals were very tasty, extremely filling and very hot."
• "Food was excellent, which makes a refreshing change from the usual mundane pub fayre."
• "Food tasted great and portion sizes were large."
• "The food was amazing. Highly recommend the burger."
• "Food in the restaurant was delicious freshly cooked with prices that reflect that."
• "The food is absolutely amazing, hats off to the chef, everything was to die for."

Cons:

• "This review could be 5star if the gluten free order would have been gluten free."
• "Came for a festive lunch but not too many festive items on the menu."
• "Again I had asked for the wrong meal as I received only 3 small slices of pork."
• "The onion rings were greasy and tasted of oil only."
• "My burger had a wedge missing or been cut during cooking and was tuff and dry, disappointing."
• "We ordered bottles of prosecco and it was barely cold."
• "Went here for lunch very disipointed that our meal was cold, when we mentioned this to a memeber of staff he didnt seem that bothered."