McDonald's Reviews Summary

Food Quality

Pros:

• "A welcome sight for tired eyes, arrived at 7am, for egg sausage mcmuffin meal and a coffee, can't understand how their breakfasts taste so good."
• "Always good with special bus tickets only £1.99 for big Mac and fries."
• "Food is as good as you can expect 😋."
• "While the price has gone up and the size is slightly smaller, the chicken select at this particular McDonald's was actually nicer than normal so I was still happy with what I got."

Cons:

• "Travel up and down the country for my job and this was by far the worst food I've ever sampled."
• "The Bacon clubhouse was very disappointing, bacon was cold and slimy."
• "Literally looked like someone had thrown all burgers against a wall."
• "Incorrect order. Despite being advertised as 'fresh' it's just freshly constructed with old, cold parts."
• "The burgers and fries were clap cold and just not edible."
• "The New York stack is awful...the bacon looks anaemic and tastes yuk, lettuce limp, coleslaw watery, fried cold'ish."
• "The food wasn't warm the chips were cold and not cooked but then some were burnt!"

Service

Pros:

• "It is however well managed, with dedicated staff."
• "Staff were very friendly and went out of their way to make her feel better."
• "The service at 1am is outstanding. They serve you with a smile, politely and always offer extras."
• "Got served by an good employee, (who was ginger) (didn't know name) and got served really quickly!"
• "Food was quick, and even delivered to our table."
• "Typical McDonalds, friendly staff."
• "That said my children enjoyed the food and the staff were friendly."

Cons:

• "Worst mc Donald’s iv ever come across staff attitude stinks."
• "Staff member swearing a kicking off because it was busy."
• "Place strewn with left over trays and staff milling around doing nothing."
• "Slow service, rude staff."
• "The service was very slow, the attitude off some members of staff was appalling."
• "The girl behind the counter didn't even look like she was working, no uniform on hair all over the place."
• "Staff very rude won't be going back."

Cleanliness

Pros:

• "Good clean environment. Great for kids."
• "Very friendly staff. Speedy ordering points with contactless payment."
• "Thank you to the Gentleman that always looks after me in here he is always pottering around cleaning he deserves some recognition."
• "The toilets are really clean, which is always a good sign."
• "Bright clean outlet on Clifton Moor York."
• "Toilets clean. Good access. Plenty of parking."
• "Clean seating area, but reasonably busy on a bank holiday weekend."

Cons:

• "No milkshakes available for weeks now. Bins overflowing, rubbish everywhere."
• "The majority of available tables were very dirty. Food and rubbish on the floor."
• "The place is dirty, tables full of rubbish floor super sticky."
• "I was disgusted at the mess and how unclean the restaurant was."
• "The place is dirty, tables full of rubbish floor super sticky, staff and manager's walking round with their shirts hanging out, food cold nuggets burnt alarms galore going off will never use again."
• "Visited on Saturday afternoon. Huge mess everywhere, no clean table."
• "The tables are covered in food from the previous guests, the floor is always dirty."

Order Accuracy

Pros:

• "This was the first time I have been to this McDonalds when I have actually got what I ordered."

Cons:

• "I asked for chicken nugget happy meal, I got a cheeseburger."
• "Been twice now and the food was wrong both times."
• "Still got the order wrong, will not be going again."
• "Without fail every order is missing items, cold and wrong."
• "Got food poisoning from my chicken wrap on Friday evening."
• "Could never get the order right."
• "They always leave something out of the bag."