Royal Hallamshire Hospital Reviews Summary

Staff and Service Quality

Pros:

• "Staff here were fantastic."
• "Went for a blood test today - nice and organised ticket system and friendly and professional nurses completing the draws."
• "All the staff are amazing so kind and passionate about what they do, the NHS is a massive credit to our country they are all true heroes."
• "Brilliant team of doctors, nurses and staff."
• "The staff were so nice, helpful, and kind, which made this a lot easier for Chloe."
• "Every member of staff I encountered was professional, polite and courteous."
• "The staff at the hospital was brilliant to my father and to his family before he died."

Cons:

• "However, the staff on N2 ward are as bad as ever."
• "This year on the ward, apart from Emilia and Georgina, the staff were as rude as ever."
• "Would rather died than go to this hospital doctor thinks he is god can give a diagnosis without examining you."
• "I am currently in extreme pain and struggling with the pain the last time I felt like this I was admitted into Worksop bassettlaw hospital this time though Sheffield just brush it off like it was nothing such bad care."
• "Last year when on the ward they were rude when speaking to myself and my husband."
• "Care has really dropped my partner is waiting 6 months for an op promised an appointment start of September got cancelled and no further contact."
• "Disappointed that this hospital gives out private information about my father in law to anyone who calls to see how he is! Patient confidentiality isn't practiced here..."

Facilities and Accessibility

Pros:

• "The upstairs of the multistory is accessible 24/7, a shutter blocks access the lower floors at closing time of that day."
• "An excellent hospital. Easy to get parked on each visit made so far and the staff in Ward M2 in the Pulmonary Hypertension unit are absolutely fantastic."
• "It has got the best modernized and computerised facilities for treatment and care."
• "The place was pristine, spotlessly clean."
• "Everything was so clean, staff were brilliant, meals weren't too bad either."
• "Took my mum today for a therapeutic gastroscopy where she had some dysplasia lasered away for cancer prevention, the place was pristine, spotlessly clean."
• "Parking was fine, plenty of spaces on the bottom 2 levels of the car park."

Cons:

• "Waiting times to be checked to see if you have cancer or not is ridiculous."
• "Almost impossible sometimes to get through to the relevant teams."
• "After DOUBLE CATARACT SURGERY on both eyes which was done on 24th of July 2023, the nurses DID NOT BRING ME PAINKILLERS for one hour and a half."
• "Hospital great my appointment bang on time, downside parking horrendous car park full at 11:45 went to a Q park nearby and just got in paid £4.50 for 1.5 hr."
• "Absolutely horrendous experience. They gave us an appointment for 9 am and in 20 minutes the scans were done but had to wait for the doctor/ consultant to see us before going home which he came at 16:00 horrible stuff."
• "The hospital is a nightmare to navigate as buildings are called something else entirely on paperwork as opposed to what they're called at the actual hospital and on maps."
• "Bad Parking (18 Jan 2022) B & C roads are closed, so the carpark gets full very quickly, local parking is rammed and nowhere nearby to park."

Cleanliness and Maintenance

Pros:

• "The place was pristine, spotlessly clean."
• "It was clean and tidy and tasty snacks at reasonable cost."
• "Everything was so clean, staff were brilliant, meals weren't too bad either."
• "Took my mum today for a therapeutic gastroscopy where she had some dysplasia lasered away for cancer prevention, the place was pristine, spotlessly clean."
• "The hospital itself needs a little extra love and attention, but that comes down to funding, the traffic can be a pain, but the nurses are worth their weight in gold."
• "The Royal Hallmshire Hospital, Amazing Staff, And Dr Grunewald you are one of the best Doctors i have ever met."
• "Just wanted to thank Royal Hallamshire Hospital - Sheffield for looking after my mum for the past couple of days."

Cons:

• "Very disappointed with the Cafeteria on D floor - The ‘Roast Turkey dinner’ on Wed 20 Sept comprised of Turkey carrots and mash!!!!! No stuffing left, no other veg, no roast potatoes or Yorkshire pudding!!!!"
• "Had to go yesterday and was there for three hours. Staff in coffee shop were not using hand sanitizer after handling cash and tables were being self cleared and no one was wiping them down."
• "Public areas are disgusting dirty hell holes."
• "I have given one star because there is no option to give 0...Dirty and shabby with ryde understaffed nurses."
• "Good hospital but they don't provide facilities for people with babies."
• "The parking facility is utter diabolical."
• "The hospital is completely let down by the woeful franchised outpatient pharmacy. Wait times of two hours in a hot & poorly-ventilated indoor space are simply unacceptable for seriously ill and disabled patients."