Cromer Country Club Reviews Summary

Accommodation Quality

Pros:

• "The apartment was clean with a kitchen that was properly stocked."
• "The two bedroom house was lovely and warm. The kitchen was well equipped and clean."
• "The apartment we stayed in was wonderful. Set on the side of the hill it was almost alpine and was very modern, clean, homely and the bed was really comfy."
• "Our accommodation was great, everything we needed for a comfortable stay."
• "The villas and apartments are sparking clean."
• "The room was immaculate, spacious and well designed."
• "Rooms large with all facilities and equipment. Clean."

Cons:

• "The chalets are hideous 80@s design (as is the whole site)."
• "Rooms are nice enough albeit quite dated."
• "The room was clean but depressing."
• "Our studio was clean and comfy."
• "The room for the 4 of us was spacious and had everything we needed."
• "The apartments, while reasonably proportional, are tired and in need of refurbishment/modernisation."
• "The apartment was comfortable for the two of us, warm in December and adequately equipped."

Staff and Service

Pros:

• "Staff are very friendly and always willing to help."
• "Very friendly staff, only too happy to help."
• "I just want to thank all the staffs at Cromer Country Club. You guys were amazing and the empathy, support and compassion was just very moving in a very good way."
• "The staff here are even more friendly than the norm for staff at other Diamond Resorts places that we know well."
• "Staff were really helpful and highly professional."
• "Staff very friendly."
• "All staff are very friendly."

Cons:

• "Really spoiled our break away, shame as it's a lovely place but feel very let down & deceived really."
• "Unfriendly, stone-faced reception staff."
• "Reception staff were rude."
• "Downsides were... staff not overly friendly or helpful at reception."
• "No apology was made by the hotel for this."
• "The service was awful."
• "Spoke to the receptionist this morning. She was polite but unhelpful."

Location and Views

Pros:

• "Some lovely walks near the cliff top."
• "It is in a lovely location walkable to Cromer town via road or cliff pathways by the seaside."
• "This club is in a beautiful and fairly quiet part of the country, and is very close to the sea."
• "We were a 20 minute walk from Cromer town, the sights were beautiful."
• "Positioned on a hillside, overlooking the sea and town from the top car park, next to the lighthouse."
• "Great location next to the seaside."
• "Right on the coastal walk."

Cons:

• "It was hilly with quite a few steps."
• "Beach not accessible for wheelchair users using the dune path."
• "Be aware though, it's a climb from or to the car parking to a lot of the units so arriving and leaving can be a struggle."
• "The resort is on a slope so everywhere you go, you are either walking up or down a hill."
• "Location wise it is very hilly so could be tricky for people less mobile but nice for panoramic views near the lighthouse."
• "Quite out of town, so takes about 15 minutes walk to get into central Cromer."
• "The club is situated just outside the town, about 20 min walk."

Facilities and Amenities

Pros:

• "All the amenities you need for a self catering stay."
• "The pool was lovely, and very welcome in the summer heat."
• "Swimming pool and spa we're so relaxing."
• "Spa facilities look very new and again very clean."
• "The leisure centre is good too."
• "The Pool/Sauna was great and always quiet when we visited midweek afternoons."
• "Beautiful pool jacuzzi sauna and steam room."

Cons:

• "Pool looks good but never went."
• "The pool and sauna facilities are currently closed until March."
• "Not all facilities were open."
• "They advertise a Jacuzzi/etc - this is WRONG."
• "Most of their leisure facilities were closed from January to March for maintenance."
• "Shame all facilities like pool, gym and Wi-Fi were extras."
• "The pool was out of order at the same time, but they still charged us full rate."

Value for Money

Pros:

• "The accommodation was exquisite for the price."
• "Fantastic place. We got it for a bargain price."
• "A gym pass was an extra £7 per room and was valid for 24 hours which was a very good price."
• "Considering we paid a reduced rate, we couldn't be happier."
• "For £20 per night who can complain?"
• "We stayed here for 4 nights. We could fault anything. Excellent accomodation at very good prices."
• "Would definitely visit again"

Cons:

• "Too expensive for what you get."
• "Overall the place isn't bad but just not the quality you would expect at the price point."
• "Wouldn't pay the full price of £200 a night for double room and sofa bed."
• "Paid £250 a night for a 2 bed apartment and felt like this was a lot of money for the accommodation on offer."
• "A bit overpriced."
• "It is quite overpriced for the facilities provided in return, so, location aside, it is highly unlikely my family and will be returning for another stay."
• "Wouldn’t stay here again purely down to the price and the way we were dealt with at reception."