Barnard Marcus Estate Agents Streatham Reviews Summary

Professionalism and Efficiency

Pros:

• "I have been so impressed with their professionalism, knowledge and communication."
• "Very pleased with them, especially with Bernardo and Joey, for efficiency and professionalism."
• "Bernardo Reggi personally dealt with me and my partner, he was extremely professional."
• "His expertise, communication and dedication made my home buying experience seamless."
• "Priced the property correctly & found us a good serious buyer."
• "Bernardo is always on the other side of the phone, ready to resolve any issue that could arise."
• "They made the whole process stress free and and I could not recommend Bledian and his team high enough."
• "Professional prompt thorough."

Cons:

• "A big warning to Landlords out there, avoid this company at all costs."
• "I was in their offices trying to get my flat let out, when after some back and forth one of the letting agents starts racially berating me!"
• "Unfortunately, the quality of service from Barnard Marcus has been very poor, from start to finish of my residency."
• "So, I would say that they haven’t been very professional with us."
• "After 5 weeks on the market with another estate agency, BM found me some new tenants within a few days but tried to rope me into a 3-year contract."
• "Do not trust Barnard Marcus if leasing or selling a property."
• "Worst agents met in past years. Rude and irresponsible."
• "Has been viewing flat on Friday and after six days of several phone calls they still don’t know if they going to rent it to me."

Customer Service and Support

Pros:

• "The service provided was excellent from start to finish."
• "I highly recommend him to anyone searching for their dream home!!"
• "A massive thank you to Barnard Marcus Streatham."
• "I had given the specs to many estate agents and I was loosing hope as no one was showing me what I wanted."
• "Really excellent marketing of the property and a realistic and most importantly an honest valuation."
• "I can wholeheartedly recommend him as the best estate agent."
• "Highly impressed with the whole team and would recommend."
• "We had a terrific experience of purchasing our property through this branch of Barnard Marcus."

Cons:

• "Called them many times to arrange a viewing, no response from the lettings team."
• "They take lunch breaks at all hours of the day and the member of the team you need to reach is almost always out of office."
• "Their communication was very poor and took a lot of complaining from me before we received a weekly email."
• "Several viewings confirmed with us who didnt turn up and no phone call from the agents to let us know."
• "We've had a mixed experience with them in what is clearly a tough market."
• "We originally bought our flat in Streatham through BM back in 2013...James and team were very helpful in coordinating solicitors but the sale was not straightforward."
• "I've recently just moved into my new property and I can't thank Barnard Marcus Streatham enough!!"
• "Very impressed with the service received by Barnard Marcus. Bernardo and Kemar really worked hard."