Address: 50 Dibbinsdale Rd, Birkenhead, Wirral CH63 0HJ, United Kingdom
Phone: +441513349818
Rating: 4.5
based on 139 reviews.
Service
Pros:
"The staff were very attentive and the service was excellent."
"Our server Charlotte was the best, she will be missed when she starts her travels."
"Service excellent as staff are attentive without hovering over your shoulder."
"staff very good and attentive"
"Staff were attentive but not overbearing and the food was superb!"
"Was served by Joel. Who was very attentive to our needs and couldn't do enough to make sure we had a great time."
"Staff were very friendly and quick service."
Cons:
"Asked to finish up and leave because it was not very busy before 9pm....How rude!!!"
"Went for family meal on a Wednesday service was very bad waiting for food and one hour to serve desserts."
"Hard working servers but not enough staff for customers."
"Occasionally drinks orders took a while or we had to chase, and there were a few issues on billing."
"Waiting staff were slow at asking for orders and bringing drinks"
"Service was shocking; we were only given one menu, one plate and a knife for the table."
"we weren't even thanked for our custom or bid farewell when we left by any of the staff"
Food Quality
Pros:
"Pesto are always ecsalent great rack of ribs"
"The food is incredible, the choices on the menu is fantastic and vast."
"Food tasted absolutely delicious and was reasonably priced too."
"Excellent chef superb delicately prepared food amazing flavours."
"The food was exceptional and the lady who served us was amazing."
"The food from the restaurant is the most delicious I've ever tasted."
"Food it's all cooked well tasted lovely."
Cons:
"The food was a bit hit and miss. Some good and some not so much."
"Carbanara had no seasoning in and on the dry side."
"Meatballs were substandard on this occasion."
"the prawns were a bit rubbery and the garlic mushrooms didn't have a lot of flavour"
"The pork belly meet was tough and over cooked and fat was pretty much not existent and definitely not crispy."
"The scallop & prawn dish had very little seafood in it and scalding hot so no flavour left."
"Food comes out all at once and tastes like a £1 microwave meal."
Ambience
Pros:
"Relaxing, good ambience."
"Nice atmosphere - usually quite busy and noisy so would be OK for kids."
"Great cosy place but big enough for large groups."
"A lovely pub/restaurant setting with a country atmosphere."
"Great place over all, food and ambience is lovely."
"The restaurant itself has a cozy, friendly atmosphere."
"Nice atmosphere and staff made our time here quite enjoyable."
Cons:
"Just don't like the idea of having to order multiple courses to get a decent meal."
"The place itself feels more like a large pub rather than a restaurant, was nice enough but I was disappointed not to hear any Italian accents to give it a more authentic feel."
"Seats hard and uncomfortable."
"Zero atmosphere. Very long wait for a £4 coke."
"Neither of us enjoyed our meals and left most of them on the plate."
"Ok we choose tapas 1 was ceaser salad bit ov lettuce small amount ov parmeson and 2 croutons not worth money"
"Such a shame since our first visit was so pleasant but we don't plan to be coming back anytime soon after tonight's experience"
Value
Pros:
"The food and service was amazing. Really good value for money and great choice of dishes."
"Italian 'tapas' small plates menu which is excellent value."
"the prices were amazing"
"Value for money with a great selection of foods to chose from."
"Excellent tasty meals, very reasonable price, great atmosphere."
"Really good value, well worth a visit if you're in the area."
"Set price menu is terrific value for money."
Cons:
"Over priced menu."
"Expensive for what it is but food is good quality, a little on the rich side for my liking."
"It's a bit expensive for the actual quantity of food that you get."
"For £6.95 the portion size was appalling"
"Food overpriced and well over salted."
"I'd give the expensive dishes a miss as you're not getting a value with those."
"not worth money"
Facilities
Pros:
"Our room for the night was clean, cosy and comfortable."
"Nice cosy hotel perfect for the solo traveller."
"Rooms are comfy and surprisingly quiet to say how busy it can get downstairs!"
"The room was spotless and quiet."
"definitely stay here again if in the area"
"Great hotel and restaurant staff very polite and helpful."
"Lovely tapas meal two nights ago and great afternoon tea today."
Cons:
"If you are disabled don't book a room as stairs to rooms very narrow and steep."
"Parking a problem when busy."
"Parking can be a little difficult as car park is only small."
"Some fool parked across 2 bays in its bust carpark meant that we almost didn't get in."
"The shower kept stopping mid flow and the t.v was tiny."
"We asked for them to ring us a taxi and they refused said it was managers discretion."