Hyundai Bletchley Reviews Summary

Category: Hyundai dealer

Address: 3 Denbigh Rd, Bletchley, Milton Keynes MK1 1DF, United Kingdom

Phone: +441908824994

Rating: 4.6
based on 196 reviews.

Customer Service

Pros:

  • "It was a pleasure to have such great customer service."
  • "Superb service and support from James who walked us through a car purchase with ease."
  • "James was absolutely superb today in the Hyundai sales shop."
  • "Purchased KONA EV from James at Bletchley Hyundai. Everyone friendly and helpful."
  • "Amazing service as usual from the lovely Matt in service and the old boy Mark."
  • "They even helped me with a very comfortable chair to sit on (I have a very bad back), whilst I worked from my laptop."
  • "A great experience all together. Would highly recommend."
  • "Maggie was friendly and approachable with a good knowledge of the vehicles."

Cons:

  • "The day before the test drive I noticed that it had disappeared from the website."
  • "Visited Ally to discuss and consider my options for buying a new car, his Communication, Customer Service considered every step to improve and help my decision."
  • "The customer service at the Milton Keynes Dealership has always been a positive one."
  • "There were issues with pick up date due to issues with the car - flat battery and faulty wing mirror."
  • "The whole experience of buying my new Tucson was from Hyundai in Bletchley was a pleasure."
  • "I was disappointed that despite booking an appointment and specifying which cars we wanted to test drive it proved problematic."
  • "I went to look at the Ioniq range of electric cars (EV)."
  • "VERY SATSIFIED WITH MOT AND CHECKS - DONE TWO HOURS EARLIER THAN ESTIMATE."

Staff Attitude and Professionalism

Pros:

  • "Ali was very friendly and professional, answered all my questions and put me at ease."
  • "James was amazing. So informative and patient with my questions."
  • "My mum and dad have used James previously for their cars and they asked James to help me buy my very first car."
  • "James Gillet helped me with the process of ordering my new Hyundai Tucson."
  • "I can't fault Hyundai Bletchley in any way, shape or form."
  • "Thank you to James and all at Allen Motor Group."
  • "I would like to be clear that the Bletchley Hyundai garage treated me with the utmost care and respect."
  • "Ali Absalan has been a very good sales executive man, his time and explanation of sales are topnotch."

Cons:

  • "From the moment I walked into the building there was a dark gloomy horrible vibe."
  • "I was served by the blonde girl with glasses, she couldn't be bothered."
  • "The intial consultation with the team was great as we were prospective buyers."
  • "They don’t seem to want to sell their cars because if they only agreed to replace a windscreen with a large crack in it and be friendly about it all then they would have sold the car."
  • "Genuinely the worst experience I have ever had at a motor garage."
  • "I always end up with worst experience visiting Bletchley Hyundai."
  • "VERY SATSIFIED WITH MOT AND CHECKS - DONE TWO HOURS EARLIER THAN ESTIMATE."
  • "They found a fault when they did their health check which they repaired FOC."

Facilities and Amenities

Pros:

  • "The show room is really great too. Easy parking at the back, and great air conditioning on a hot day!"
  • "There was a hot drink dispenser in the waiting area, and clean cups."
  • "A really fab modern car."
  • "The facilities itself were also very good and we are ultimately very satisfied with our overall experience."
  • "This could not have been a better experience."
  • "Great service, very helpful give you all the help and time you need."
  • "Fantastic and efficient service from Betchley Hyundai from the booking phone call to the re-delivery of my car."
  • "The car was delivered in spotless condition inside and out which was really appreciated."

Cons:

  • "Today they sorted another problem with my car, thanks again guys. However, my wife dropped me off and she wanted to look at replacing her car but she could not find anywhere to park so left without even getting out of the car."
  • "We went into Hyundai today just to look at our options for a car when our lease car is returned."
  • "Been looking at elecric vehicles and test driving to get an idea of what car i want."
  • "Not great, not quite sure why a service with front discs and break pads cost over £700.00."
  • "I went to look at the Ioniq range of electric cars (EV)."
  • "Genuinely the worst experience I have ever had at a motor garage."
  • "I went into my local Hyundai because I had a problem with my windscreen wipers the garage found the problem straight away the part was ordered and arrived the next day."
  • "They found a fault when they did their health check which they repaired FOC."

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