"Chris gave me all the time and information I needed to buy a bike in a completely unhurried and non-pressured way."
"Chris and Ben are really knowledgeable and helpful."
"They really wanted to find the best match for my needs."
"Chris from the shop in Lower Redland Road was v helpful in getting me going."
"Chris and Ben were extremely helpful and knowledgeable giving me great advice, which enabled me to choose the best bike for me."
"Chris was so efficient and helpful in providing and setting up an immediate replacement for a stolen bike."
"Chris was able to discuss my options thoroughly with me, without pushing a sale."
Cons:
"After sales & customer service is abysmal."
"Salesman at Blenheim event point blank refused to speak to the lady."
"I will not be going back, taking my custom elsewhere for any future works required on the bike."
"Whilst we could not fault any of the service provided by the shop staff it should be noted that vehicle parking around the area is challenging."
Product Quality
Pros:
"Very good choice of superior quality bikes."
"I bought an electric bike from here just over two years ago and it has been absolutely fantastic."
"The range of bikes is vast and the prices competitive."
"The models they stock are industry leaders."
"The e-bikes on show are good quality - they basically stock bikes they know will last and serve well!"
"I am over-the-moon with my new, daily commute e-bike which glides up hills with ease."
"I bought a Gazelle Grenoble C8 and it's got a massive amount of mileage."
Cons:
"Lamp cover clasp slightly damaged on one of the bikes."
Price and Value
Pros:
"I was also very pleased with the price of the bike taking advantage of the Easter discount being offered."
"The shop had the bike I wanted, in stock and on special offer considerably cheaper than elsewhere."
"In the end spending that bit extra for a quality product has paid enormous dividends."
"The cost of the bike has been offset by Chris showing me how to buy the bike through Green Commute Initiative."
Cons:
"Maybe an update would have been the cherry on the top when it became evident that the manufacturer was facing delays rather than after I chased the order."
Shop Accessibility
Pros:
"Wonderful to be able to take them for a test ride - ideal up and downhill runs within 100ms!"
"Great place to find your ideal ebike."
Cons:
"Awkward entryway to shop; parking is a nightmare."
"Parking is a nightmare, should you need it."
"The only thing that could be better is the access to the shop (maybe an Electric door and a ramp)."