Address: Elgin Dr, Swindon, SN2 8DP, United Kingdom
Phone: +441793611333
Rating: 3.7
based on 214 reviews.
Price and Value
Pros:
"Best tyre prices in Swindon, and even cheaper using on-line site to order and pre-pay."
"Cheaper than all the other places in Swindon."
"Really good price on the tyres and very happy with the quality."
"They checked prices and found discounts, they also booked me in for an MOT and it was only £26."
"4 tyres bought and paid for online at a really good price."
"The price of the MOT and Service was phenomenal."
"Price is always the cheapest you will find."
Cons:
"I had already paid £138.00 now they wanted another £372 after complaining they refunded £138 very poor service and very expensive."
"Paid for service in advance. Still had to fork out more than 500 for parts and labour."
"They found my tracking was way out and I had them sort it out for me for a large fee of £85."
"I was quoted 175 for a full service. They changed it to 195 saying the car needed special oil."
"Good for small repairs or change of tyres. I brought my car for service for £195 and ended with a £969 bill..."
"Booked and paid for tyre fitting - turned up to find notice on door that tyre machine not working so no tyres fitted today."
"We are garage, we recently sold a car to gentleman in swindon, unfortunately he had a battery fail he went to your swindon branch and was quoted £111 for a battery which at best should be £60 retail."
Customer Service
Pros:
"Arrived 30mins early, greeted very well and they took my car instantly in to be serviced."
"The receptionist was excellent and the young man who fitted my tyres was very good polite."
"However, on contacting customer service centre for whole brand, they have been very quick to redress my situation and have resolved it to my satisfaction."
"Nate and luke were amazing. Cant recommend these guys enough!!!"
"Dean and Kieran have been fantastic to deal with, and their customer service was second to none!"
"Great people to deal with. I booked something I didn't need and rather than just do it and charge me anyway, they explained my mistake and refunded that part of the job."
"Nathan was very patient and reassuring to my questions over the phone."
Cons:
"Garbage do not bother trying to save yourself a few quid go elsewhere."
"Worst experience of my life."
"I would not use these again and rather pay the extra money rather than have the bargain that i had."
"Such poor service. I won't be taking either of my vehicle there again."
"What a joke, we just want out car back now. It’s taken over 5 days to confirm if they can chance pads and a headlight."
"Local manager was discourteous and inefficient."
"Poor customer service. The guy on the desk (possibly the manager?) was very grumpy."
Quality of Work
Pros:
"Everything was done in just over an hour."
"The mechanic who worked on my car was polite and helpful."
"Very friendly, did a good job both visits."
"The work required on the smart car was done to the highest standard and a very quick turnaround."
"Had two recent visits to the centre in Swindon... All replaced and car running as it should, no more odd noises no more rough handling."
"Instead they were able to repair it and at a 1/4 of the cost."
"all issues with the car were explained in layman's terms for me and I was consulted throughout."