S2 Sofas Reviews Summary

Price and Value

Pros:

• "Fantastic sofa in mint condition for half the price."
• "The sofa was a very reasonable price, delivery was cheap and they set it all up where I wanted it."
• "The sofa is brand new, not a mark on it and 33% below RRP from the manufacturer."
• "We saw the one we liked £3000 cheaper than the big stores."
• "Our's were less than half list price!"
• "Brand new Parker Knoll about half price."
• "Got the exact model I was looking for for half the price that I normally saw online."

Cons:

• "Don't buy here. Total rip off. Prices are dear and customer service is awful!"
• "The couch is horrid and uncomfy only had it a couple months paid nearly £1k!!"
• "Courier price was extremely expensive for my area in the south, be warned if you live further away to add this into the overall price."

Delivery Service

Pros:

• "Delivered very quickly by Jamie and Trev who were very helpful and put everything together in no time."
• "Jamie and Sam arrived with us as their final delivery of the day late in the evening... They took great care whilst carrying and positioning the sofas into our lounge."
• "Delivery guys Jamie and Trev were fantastic couldn’t have asked for anyone better."
• "They were delivered in just a few days (not waiting 14 weeks like most places)."
• "The delivery guys were bang on point. Wasn't easy as my doorway is small so used rear and the wasn't easy either."
• "The two delivery drivers were fantastic taking out of old sofa to placing in the new one."
• "Delivery was the next day. Very pleased with our service and the delivery was fast, friendly & professional."

Cons:

• "Unfortunately there was an uncommon issue with the mechanism."
• "Damaged walls because they couldn’t be bothered to take the legs off the sofa."
• "Contacted them about this and they have ignored the matter and now left with a bill to fix the damage."

Customer Service

Pros:

• "Can't recommend more highly!"
• "All the staff as so helpful and friendly."
• "Speaking to Luke at S2 was refreshingly easy, honest and pleasant."
• "The customer service from Luke and the team was first rate."
• "The communication at s2sofas is incredible! Quick responses and happy to answer any questions."
• "Service was second to none right from start to finish."
• "Very happy with suite and transparency of the company."

Cons:

• "Regret ever buying from them."
• "Company keeps flyposing advertising banners all over Sheffield."