Morrisons Reviews Summary

Store Layout and Cleanliness

Pros:

• "Quite a big Morrisons store and right next to Norwich City's stadium. A clean store with helpful staff."
• "I often pop into Morrisons for lunch or a look around. I really like the layout of the store."
• "Well kept car park, store was well lit, well stocked, wide aisles made shopping easy."
• "This Morrisons is great - wide range of products, good veg, excellent fish counter, pet food - and staff are always really nice and friendly."
• "Always been my favourite supermarket in Norwich. Wide range of fresh fish and vegetables. Good value."
• "The store itself was good, not too crowded and there were plenty of products and staff around the store."
• "What a brilliant Morrisons! Fresh fruit and vegetables greet you as you enter."

Cons:

• "Ever increasing prices, seemingly less staff and more self service."
• "The shop had many staff, the aisles were half empty, the veg short shelf dates and no products were faced up."
• "The entire place was grimy with staff not cleaning off tables."
• "The fruit and veg section needs an eye cast over it, several baskets have items that are spoilt and been on the shelf too long."
• "Seems like everything I shop in this store something is sold out or shelfs are empty."
• "All empty tables filthy and cluttered with dirty crockery and no staff appeared to be cleaning up."
• "The floor was so dirty, looks like the place hasn't been swept in a long time."

Staff and Customer Service

Pros:

• "Lovely staff, great value for money."
• "The staff are friendly and helpful, with a good knowledge of the store layout and product."
• "Staff were really lovely and couldn't be more helpful."
• "Really nice Americano and pastries served by Frankie who always seems happy and very polite."
• "Staff are helpful and friendly too."
• "Great friendly staff in the cafe."
• "The staff however are really helpful."

Cons:

• "This is a review for the cafe, massively understaffed. Huge cue, 1 hour waiting times."
• "The lady cleaning tables didn't want to be there asked for our table to be cleaned she wiped it with soaking wet cloth leaving the grease egg and beans so cleaned it ourselves."
• "First staff member was a little off hand but the person they spoke to to fill up the shelf was just rude..."
• "The lady on your hot food (Oven) today needs a serious training. Very rude and unhelpful."
• "This particular lady was very grump and didn't seem happy in her work. Very abrupt and unhelpful."
• "Staff are incredibly rude and judgemental, wrongly accused of theft as I was looking a bit ragged after working all day."
• "The lady on the till perhaps Shouldn't be employed in a customer facing role."

Cafe and Food Quality

Pros:

• "They have probably the best sausage rolls I have ever had, it was nice and hot and it tasted pretty good as well."
• "Really great range of meat-free options, fresh and frozen choices, salad bar, fish counter and bakery."
• "I treated my mum to breakfast (never had breakfast there before) it was amazing. Best breakfast I've had in a while."
• "Morrisons cafe has a reasonable selection of breakfasts and light meals. Including vegetarian options."
• "So today i popped into Morrisons Riverside for shopping and lunch and i must say Lunch was lovely only had a small Breakfast but was lovely nice and hot quick delivery and the staff amazing well done 👏"
• "The 'PYO Breakfast' option is wonderful and something other Cafe's should incorporate."
• "I love morrisons plus u can always rely on having a beautiful salad 🥗 and choosing my own items to go in the tub so you can have what you like instead of food you dont like."

Cons:

• "This is a review for the cafe, massively understaffed. Huge cue, 1 hour waiting times."
• "Very confusing signage in the cafeteria, made changes to the meal but they were ignored."
• "Arrived at the cafe at midday, waited for a while at the till only to be told they were nearly out of everything options were all day breakfast or turkey dinner!!!!"
• "Morrisons cafe... there was no children's food (although they sorted me some toast and cheese), there was no burgers and the pie and chips I ordered was luke warm."
• "The Cafe was questionable, the menu was very limited they hardly had anything which was very disappointing."
• "Very poorly run cafe, still showing the full menu."
• "Service in this cafe is beyond ridiculous. Every time we are here it seems to get worse."