Byte IT Computers / by appointment only Reviews Summary

Professionalism and Expertise

Pros:

• "He's very professional & knowledgeable, and he's very honest."
• "Gosh is the most down to Earth guy you'll ever meet, he took one look at my gaming pc and instantly knew what the problem was."
• "His work is beyond excellent and I would fully recommend to anyone needing a laptop / PC fixing!"
• "Gosh makes you feel very welcome and is very knowledgeable about PCs."
• "Restored my 2014 Macbook pro that had given up completely. Did an incredible job!"
• "Gosh was professional, extremely knowledgeable and skilled."
• "Best quality I've ever seen. Fast diagnosis and Gosh really knows whats wrong with my laptop."

Customer Service

Pros:

• "Gosh is incredibly nice, polite and easy to talk to."
• "Gosh was very helpful with my issue with a broken fan, he kept me informed throughout the whole process."
• "Gosh is not only helpful beyond measure but he is a thoroughly lovely guy."
• "I will definitely recommend him to all my co-workers and friends."
• "Gosh has amazing customer service, made me feel at ease and talked me through what he would do and why in regards to my faulty PC."
• "Gosh is very friendly, enthusiastic and professional."
• "Gosh is an absolute lifesaver! His expertise in diagnosing and fixing problems surpasses all expectations."

Efficiency and Speed

Pros:

• "Got my laptop back to me on the same day, and competitively priced."
• "I was very desperate when I took my macbook air for a repair but the issue was solved in less than 1 hour."
• "Gosh got my laptop fixed within a few days even with delays due to parts from his supplier getting damaged in the post."
• "Moreover, the work was so fast and my laptop was working faster like brand new!"
• "Replying within minutes, in a week, my laptop was fixed."
• "Gosh fixed my laptop within a day which was brilliant."
• "Sorts laptops usually within 24 hours."

Value and Affordability

Pros:

• "Very honest man with a very fair price."
• "The student discount for diagnosis really helps a lot and the price is cheap."
• "Cheapest and fastest service I have ever seen! Great value for students in a perfect location!"
• "Gosh also waived part of my fee, as a 'fund for my education'."
• "Included was a service of the machine and tips to help prevent future problems! And for the extremely fair price, I couldn’t have asked for more."
• "Very reasonable in his costs for what he does."
• "Fair pricing too."

Communication and Transparency

Pros:

• "He's friendly, fully transparent and definitely cares about doing the best for his customers."
• "Extremely lucky to have found Gosh on Google when I needed an urgent laptop repair. Super quick responses, so friendly, and thorough explanations throughout."
• "He is extremely friendly, and extremely transparent with IT issues, talking things through step by step."
• "Gosh was very communicative throughout and kept me in the loop every step of the way."
• "He talked me through what he was doing every step of the way and was so knowledgeable, honest and friendly."
• "Very experienced and went into detail diagnosing the issues."
• "Gosh is extremely friendly and helpful. I was surprised by how fast and professional he is."

Recommendations and Trust

Pros:

• "Having our computer fixed by Gosh was the best experience we've ever had."
• "I shall recommend this company to family and friends."
• "I could not think of anything negative to say, definitely deserves beyond a 5 star rating!"
• "I really recommend for people who have any computer issues!"
• "Would highly recommend."
• "Cannot recommend enough, without a doubt will take all my future items here."
• "I would definitely recommend it."

Cons:

• "He charged me nothing to basically tell me that it wasn't worth my while to get my laptop fixed."