Mac Repair Sheffield Reviews Summary

Customer Service

Pros:

• "No hard sell, they are just honest, working with older computers is always a challenge."
• "My mac wouldn't charge. It turns out it needed a battery reset. Fixed within 10 minutes and no charge."
• "Friendly staff and great service. My Macbook got fixed in a short period of time for a reasonable price."
• "Damian was friendly and kind and resolved the issue very quickly at no charge."
• "Very friendly and professional team, who I wholeheartedly recommend."
• "For the first time I think I've met a great business in Sheffield."
• "Really exceptional and fast service. I had a virus and Mac Repair removed for me."
• "Such a friendly and helpful team, thank you so much."

Cons:

• "The efficiency of this store is really very low and unreasonable. It took them almost a month to repair my trackpad."
• "Please please do not give Craig Blauww your Apple device to fix."
• "One of the most unpleasant interactions I've had with an establishment."

Technical Expertise

Pros:

• "Damian diagnosed the issue immediately, providing the most cost effective and prompt solution."
• "They quickly resolved my Mac’s “black screen of death” issue by fitting a new hard drive."
• "Craig had a good idea of what the problem was but asked if I could bring the machine across for them to triage and diagnose in-house."
• "To say I’m impressed, astonished and over the moon would be an understatement."
• "My MacBook froze while trying to update the operating system and Damien has been an absolute star in sorting it out for me."
• "I went to the store as I spilled some green tea on my Macbook Pro."
• "Afternoon everyone, I had issue with my HP Laptop and I came across Mac Repair Sheffield."
• "Craig and the team are absolutely brilliant. Over the years they have helped build refurbs for us."

Cons:

• "Cost! ..... Again no apology but talking down to me 'for me to repair this I would need to assess it first'."
• "The screen they fitted was also of a much lower quality than the original iPhone screen."
• "They were unable to repair the failed RAID array as it required off-site work first."

Speed and Efficiency

Pros:

• "My Macbook got fixed in a short period of time for a reasonable price."
• "I had a MacBook that would not power on and Damian diagnosed the issue immediately."
• "They quickly resolved my Mac’s issue - I had it back from them, working better than ever the very next day."
• "My recent experience with Mac Repair Sheffield was a very satisfying and pleasant one."
• "Efficient and friendly as always, Craig at Mac Repairs has transformed my short-of-steam ageing iMac."
• "Craig and his associates were fantastic!!!! I came along to the workshop with no appointment."
• "Quick work, fairly priced. And if you are, like me, techno-thick, the explanations of what is wrong and what is needed are pitched such that I actually now know what went wrong and what's been put right."
• "Craig and Jordan did a fantastic job of expertly diagnosing and then quickly fixing a hardware problem with my MacBook Pro."

Cons:

• "It took them almost a month to repair my trackpad, and every time I asked about the repair progress they promised it would be fixed next week."
• "After nearly 9 months my mac was returned no better than I left it."
• "Will update review upon return of laptop. Dropped a 2016 MBPro in about 6/7 weeks ago."