Arnold Clark Bolton Motorstore Reviews Summary

Customer Service

Pros:

• "Chris at Arnold Clark in Bolton was fantastic."
• "From the moment we walked in to the moment we drove away in the new car, he was extremely helpful, not too pushy."
• "Dale McCall navigated us through the process from start to finish; he was very helpful, laid back, courteous and not at all pushy."
• "Kris was welcoming knowledgeable and went above and beyond with the service and explaining everything."
• "Mark, took care of me and kept me up to date with absolutely everything, responded fast."
• "Throughout the whole process I was put at ease, no question was a silly question."
• "Manesh at Arnold Clark Bolton, absolutely brilliant service."
• "Steph was absolutely brilliant in helping me get a new car. Amazing knowledge & understanding."

Cons:

• "She was incredibly rude and insistent that the car must be fixed."
• "It has taken over 2 weeks for Arnold Clark to book my car in and I have been chasing them!"
• "I went into this dealership yesterday afternoon to enquire a few points about a car I wished to buy. After a number of minutes patiently waiting, I turned and left the building."
• "Terrible experience with this store."
• "The car had scratches on it and I was assured this would be fixed upon buying to then be told to go to Halfords and send a receipt through for the paint to do myself on a £20000 car."
• "I recently bought a car from Arnold Clark Bolton. The salesman Mark was fab! He made the whole experience an easy, stress free one."
• "Went to this dealer took a car for a test drive felt pressure to buy car on finance."
• "Not as much choice as I'd like. Staff nice and cars OK. Not much knowledge on some vehicles and slightly pushy on getting documents signed."

Quality of Cars

Pros:

• "There was a wide variety of cars with many at very reasonable prices."
• "We were able to drive away with the car that we wanted on the same day."
• "Wonderful experience at Arnold Clark Bolton, from entering the car park showroom to leaving with my new car."
• "The whole experience went perfect! This is the second time buying a car from the Bolton store and once again was amazed by the service."
• "Even when I had a little panic before buying the car, Mark reassured me."
• "Dealt with Manesh at Arnold Clark Bolton, absolutely brilliant service."
• "Decided to have a look in store on the way home from the car boot last Sunday, and walked away with a 19K car."
• "I have purchased a car from the Bolton dealership and cannot fault my experience with their sales and aftercare teams."

Cons:

• "I bought a Grand C-Max in July, and it didn’t even make it ten miles down the road before a warning light for the transmission came on."
• "I bought a car with Arnold Clarke Bolton in February 2023, I was pleased with the deal that Arnold Clark gave me however on the drive home the radio was switching itself off and on."
• "The car hadn’t been valeted properly. Needed lots of polishing to remove some scratches. The car absolutely smells Of smoke."
• "I have a very bad experience, and I do not recommend buying a car from this place. After I bought the car, I realized its gearbox was leaking oil and had many other problems."
• "They sell you a dream to get the deal done - they promised that the car will be done to the highest standards which wasn’t done except for one thing."
• "Had my car service and MOT at Arnold Clark Bolton, Tosif from the service team was so helpful and welcoming."
• "I recently sold my car to Arnold Clark Bolton and I couldn't be happier with the service."
• "The car I have recently purchased during the pandemic was made really easy through having video tours of the car and a helpful salesman."