Software Solutions Wigan Ltd Reviews Summary

Customer Service

Pros:

• "Phil is very passionate about his services and customers satisfaction."
• "Phil at the shop was great with us."
• "Phil was very responsive and sorted my problem promptly and nothing seems like too much trouble!"
• "Phil is a top bloke and knows what hes talking about."
• "Phil from software solutions who was very friendly, reassuring and professional."
• "Phil is patient, knowledgeable & friendly & I would recommend him in an instant."
• "Phil is refreshingly honest and straight talking chap in a world where it's easy to be misled and ripped off."

Technical Expertise

Pros:

• "Phil then looked at my gaming rig and within seconds successfully identified the cause!"
• "Phil knows his stuff he just sorted my laptop and explained what the problem is I was having with laptop."
• "Phil fixed my work laptop quickly saving me the cost of a new machine."
• "Phil managed to fix it the same day."
• "Managed to fix an Ipad that initially he thought would need to be fully stripped!"
• "Phil managed to save my dell laptop that had been misdiagnosed as a failing motherboard at a high streets retailer."
• "Phil did the research and found out exactly what the problem was."

Value for Money

Pros:

• "He then gave me a great price and remained honest throughout."
• "Considering the high standards Phil works out his prices are excellent."
• "The prices for the work he does are very reasonable."
• "Prices are unbeatable for the service you get! 10/10"
• "Phil quotes £40 for a clean and service of the fan... Returned in half a day. Fully working and only charged £25."
• "A really good cost."
• "Great reasonable prices on all jobs done."

Efficiency

Pros:

• "Every repair we’ve brought in has been completed surprisingly quickly and cheaper than expected."
• "Within a couple of hours, we had a call to say he'd already sorted it all out!"
• "Sorted two dead laptops quickly."
• "Very fast and efficient service."
• "Remarkably he had it ready later that same afternoon and went through everything in detail that caused my issues."
• "Items usually repaired same day if they can."
• "Had it repaired before I got to the end of the street."

Professionalism

Pros:

• "Phil was very professional., sorted out my problem, kept me informed with what he was doing and had it back to me next day."
• "He remained the professional he is."
• "Phil is professional, does all his work to an exceptionally high standard and within a very quick turn around."
• "Excellent service and excellent customer service."
• "Phil is very knowledgeable, would highly recommend company and service."
• "Phil was courteous, professional and we'd thoroughly recommend Phil and his company, Software Solutions Wigan anytime."
• "Phil is there to help you out no matter what the problem."