Rollerworld Derby Reviews Summary

Staff and Service

Pros:

• "Staff were friendly and helpful, making sure you were okay if you had fall."
• "Rollerworld staff were extremely friendly and helpful."
• "Staff members are friendly enough and have always been helpful when I've asked questions."
• "Staff took their jobs of protecting people who had fallen over very seriously."
• "Staff are great, really helpful and always making sure that everyone does not get hurt."
• "Staff on the rink were helpful, friendly and very good with the kids."
• "Staff are always polite & helpful, all amazing with the little ones."

Cons:

• "The members of staff on the ring seem to be more bothered about chatting to the female skaters."
• "Your staff members are more bothered about checking their phones and chatting people up than anything."
• "Been here twice and won't go again staff are arrogant."
• "Some of the staff were miserable and ignorant and I kinda felt a bit unwelcome."
• "Really rude staff, signs indicating food and drink rules are too small."
• "Zero communication, zero manner, staff are very rude."
• "Staff spend the majority of their time talking to friends that have come in or each other, and because they're not paying attention end up more in the way than the kids."

Facilities and Environment

Pros:

• "The free parking is also very helpful!"
• "The floor is well made, durable and safe."
• "The toilets are clean."
• "Well priced cafe, small selection of arcade games too and clean toilets."
• "Fantastic dedicated rollerskate centre with huge maple floor rink, learner rink, skate hire service, cafe, licenced bar , live DJ's."
• "Huge free car park, only £4 if you have your own skates or £6 if you need to hire."
• "The staff were helpful and the rink floor is good."

Cons:

• "This place could be so much more. Very dated, security staff could do with smiling a little more."
• "It is looking incredibly tired though and really could do with some investment and refurbishment."
• "Yes it's old and dated and the food is not the best quality."
• "Decor looks like it hasn't been updated since the late 90s/early 00s."
• "The cafe was grubby and again staff were very unwelcoming."
• "The car park however, does leave much to be desired. It is covered in potholes."
• "Place needs A GOOD CLEAN."

Value and Experience

Pros:

• "£35 for a family of four with skate hire is not too unreasonable."
• "Cheap, fun night out."
• "Great value for money too, would highly recommend."
• "Different themes everyday and not over priced."
• "Admission is affordable (£7.50 per person for 5 hours!)"
• "Cheap entry, cheap hire; perfect for beginners."
• "Brilliant place and surprisingly cheap compared to other activities."

Cons:

• "Avoid cheaper nights as over-crowding can lead to accidents."
• "An adult-only session would be nice, or even just consistently being open at the weekends, but it seems 2 out of every 4 weekends of the month they're not open."
• "Full of children with no adult supervision safety should be a priority an accident waiting to happen."
• "The shop is expensive, food area too tiny."
• "The food area has very limited seating."
• "Yet they continued to serve food knowing that there was nowhere for you to eat it."
• "They definately need to buy some new hire skates. Especially as they are charging to borrow them."

Entertainment and Activities

Pros:

• "A fantastic place to go for a family afternoon out."
• "Music is always banging."
• "Good music, lights, bar, skate games and atmosphere."
• "Wow! What an amazing place to host a party!"
• "Nothing like rollerblades and music gives that 80's vibes more!"
• "The disco lighting and music was brilliant too!"
• "Good tunes, whizzing around on your skates, they also play games, which is good fun."

Cons:

• "Most roller-rinks change direction every 30 minutes. Not here, it's clockwise, clockwise, clockwise and clockwise."
• "Although, it would be even better if they actually played the songs people request."
• "Music is the main downside to this rink."
• "The Dj absolute pants!! Unless your 15 you wont know any of the music."
• "Unfortunately, it seems to be getting more about how many people can be crammed in at once rather than being a quality venue."
• "The only downside is that they don't hire roller blades."
• "Came here the other week and Matt the manager was telling customers about his love life problems at the skate hire."

Safety and Rules

Pros:

• "Staff on the ring all the time for safety."
• "The staff do help if you fall over and if first aid is needed the staff are fantastic."
• "Staff are generally friendly but some are a bit over enthusiastic on the ring."
• "Members on the floor are always looking out for skaters safety regardless of age."
• "There is always someone on hand to help beginners."
• "Very safe and well organised."
• "My sons wheel chair bound and they were so accommodating and friendly, can’t believe how amazing they were my heart is ready to burst with pride."