Dexters Earls Court Estate Agents Reviews Summary

Assistance and Support in Finding Apartments

Pros:

• "My husband and I are extremely pleased with the assistance we received at Dexters Earl’s Court office."
• "Was recently looking for an apartment to rent and contacted Dexters. All in all, it was a great experience."
• "It is really a great pleasure working with Ella Simpson! Ella did her best in advocating for our best interests."
• "My partner and I are moving to London soon, and Klesilda has been so helpful throughout the whole process."
• "Frankey Hauxwell, she is very good agent, very remarkable professionalism."
• "They are very professional and responsible. I dealt with one of the agents, Frankey Hauxwell, to find a rent for me."
• "Fast, detail orientated agent."
• "We were extremely pleased with the service we received at Dexter Earls Court, and in particular with the assistance of Klesilda."

Cons:

• "My experience with dexters was really bad. I would suggest the future tenants must be very, very careful when signing your agreement with Dexters."
• "NOT PROFESIONAL AT ALL! My viewing appointment was at 17:00, I was waiting for Freja Williams for nearly half an hour in her office in Earls Court!"

Professionalism and Responsiveness

Pros:

• "We highly appreciate her professionalism and we are very grateful to her and Dexters."
• "Frankey Hauxwell was really helpful in finding an apartment and a pleasure to work with."
• "She worked diligently to negotiate an ideal offer that exceeded our expectations."
• "I think Ella Simpson puts in the hours and can be relied upon to answer questions."
• "I also met some frustrating problems during my reference check, and, thanks to Frankey again, all problems were solved in a very efficient way."
• "Excellent experience working with Dexters Earls Court—after arriving in London as an international student, the staff at this Dexters office helped me find accommodation in the city."
• "Klesilda from Dexter's Earls Court helped me a lot during my apartment search. Even though my search was successful in a different area."
• "I had an excellent experience with Dexters when renting a house. As a student I had no experience of renting flat before, but Klesilda was very patient to me."

Cons:

• "Inability to pick up the phone and speak to our landlord when emails were left unanswered. Overall a very dishonest agency that has caused me months of stress."

Efficiency in Service

Pros:

• "Frankey Hauxwell, she is very good agent, very remarkable professionalism. She is shining and patient, she perfectly understands the customers."
• "She’s also very friendly and professional. She got all communication done with the landlord in one day."
• "Ella is such an amazing agent, she helped me find a flat in less than 24 hours when I needed to move in asap."
• "I had a viewing with a young girl called Klesilda, she was extremely polite and very welcoming."
• "It's been a pleasure finding my new place via Dexters. Ella Simpson was great at answering my questions."
• "Christopher was efficient at looking for a perfect studio nearby Earls Court station for me as a university student."
• "Great and even enjoyable experience finding a flat with Kristel! Very very friendly, kind, and considerate of what you are looking for."
• "We had a great experience with Jasna from Dexters Earl’s Court Agency. From the first contact, she was extremely attentive and responsive."

Cons:

• "There were too many people/departments inside Dexters to handle one agreement, which made the agreement transfer or other processes very slow."