Collinson Hall - Estate Agents & Letting Agents in St Albans Reviews Summary

Property Management

Pros:

• "Holly replies instantly and is efficient to all and any requests made and is a breath of fresh air."
• "Holly Marshall-Clarke has been the most efficient property manager I have had the pleasure of working with."
• "Collinson Hall manage and in which I own a flat. I can recommend Collinson Hall and in particular Holly Marshall-Clarke."

Cons:

• "Absolute shambles of a management agent. Avoid at all costs."
• "If they manage your block, don’t buy or rent. Cowboy outfit."
• "If your (Assistant) property manager is on annual leave, no one will answer to your emails."
• "We couldn’t have our windows cleaned because the building is too tall and is no method within reason to access the windows!"

Lettings Team Performance

Pros:

• "The Lettings Team at Collinson Hall assisted us and guided us expertly through every aspect of the renting process."
• "Elizabeth has kept in contact with updates and guided us through the entire process with kindness, professionalism and a good sense of humour."
• "I would also like to thank Samantha and Emma from the Lettings Team for their help and quick response to any questions or concerns we had."
• "We can't thank the Lettings Team enough for all the help and support."
• "I had the pleasure of working with the Collinson Hall in St. Albans, and I must say that my experience was exceptional."

Cons:

• "To say we have had a challenging time with Estate Agents over the last few months would be a gross understatement."
• "From not returning calls, being vague with information, pushy when it suits them and then otherwise non-responsive...."

Sales Team Performance

Pros:

• "A good experience with Collinson Hall when selling my flat. John was very helpful in setting up the initial marketing."
• "Collision Hall we're excellent. They sold our house very quickly."
• "Recently purchased a home through C/Hall St Albans branch with skillful negotiations very well handled by John, David and Alison."
• "Collinson Hall sold our fathers property in St Albans and we found them to be very efficient and caring."

Cons:

• "Rob was really helpful to work with. We had our house up for sale for some time and we weren't getting the volume of interest we had first hoped for."
• "We were hoping for a little more in price but actually the offer we recieved was within market value."

Tenant Experience

Pros:

• "Just rented a property through Collinson Hall and had a great experience. The team was lovely and helpful."
• "Having dealt with many letting agents in recent years, I can comfortably say that Collinson Hall provided us with the smoothest and kindest experience."
• "I have always had a very good service from Collinson Hall, I bought, rented out and finally sold my flat with the St Albans branch."

Cons:

• "As a tenant, I feel it's important to share my experience with Collinson Hall. When we moved in, we were immediately faced with a flea infestation."
• "Communication was consistently poor throughout our tenancy, and we never received an updated inventory."
• "I would strongly advise anyone considering renting from Collinson Hall to read up on their rights as a tenant and proceed with caution."