Savills Windsor Estate Agents Reviews Summary

Customer Service

Pros:

• "The service and support we received from John and his team was absolutely fantastic throughout."
• "Highly recommend both purchasing and selling through Savills Windsor. Massive thanks to Georgie who has been very attentive."
• "Dealing with Emma has been a pleasure - from the initial contact through to completion."
• "Sophie’s professionalism, friendliness and constant communication made everything so much easier."
• "The paperwork, instructions etc all were handled with proper details and we’ve had a great experience with Savills till now!"
• "Sophie was able to sort our tenancy out within in a matter of days and get us moved into the property really quickly."
• "The proactive, professional and friendly service provided by John, Fiona and the team at Savills in Windsor has been exceptional."
• "The team at Windsor were extremely professional and helped enormously in the sale of my property."

Cons:

• "Very unprofessional agency - they do not care about clients."
• "If Savills use the inventory clerk Gary Stefan for your check in, double check what he writes."
• "Will never rent through them. Rude and unprofessional. Always side with the landlord and treat you like a squatter."
• "The reputation of estate agencies for dishonestly is hard earned. Savills did not work hard with me... The dishonesty was easily, freely and fluently dispensed."

Professionalism

Pros:

• "Emma, Fiona and Naomi have been so efficient, helpful and knowledgeable…they are a real credit to the company."
• "Sophie really stepped up and made the process easier for us, she went out of her way to make time for us to view the property a number of times!"
• "I worked with Savills and Emma Smith on the sale of my property for an extended time due to some complexities with the buyers from overseas and at all stages i felt Emma was on top of the situation."
• "I can't thank Scott Daines enough for his help dealing with our difficult landlady whist renting through Savills in Windsor."
• "The Windsor Team, led by Aimee Percival, have been extremely professional, courteous, helpful and responsive."
• "Savills was able to secure a tenant for us, and we decided to let them fully manage the rental."
• "Charles and team were extremely diligent from their appointment through to completion providing regular detailed updates of all activities."

Cons:

• "Monika K. DO NOT RENT VIA SAVILLS WINDSOR"
• "(Marred only by the Lettings Manager acting on behalf of Landlord at Check Out when he should definitely be remaining impartial - such bad form!!!)"
• "The lettings team in Windsor are all very polite and professional. We have been dealing with Scott the property manager and he has acted in a quick and professional manor."

Communication

Pros:

• "They managed to get 8 viewings as soon as the property went on the market and it sold with 5 days of launch."
• "We can't speak highly enough of Sophie. From our very first meeting Sophie has listened carefully to the type of rental we were looking for."
• "It was such a pleasure working with Fiona who always kept in close contact with me thorough the buying process."
• "We have now exchanged on a property through Fiona. She was fantastic throughout, making sure we were kept up to date and she was always very responsive and pragmatic."
• "My experience of the rental property market with Savilles has been a positive one. I have just moved in to a lovely property which meets my current needs superbly."
• "Suzy at Savills has always gone the extra mile to provide the best service possible."
• "The team at Savills were nothing short of fantastic. Throughout the pandemic they were punctual, polite and helpful."

Cons:

• "Thank you Savills, you sold my property quickly and efficiently. It was a real joy to deal with your team."
• "My husband also sold an investment property through you and the experience was equally brilliant."