Solo Car Sales Reviews Summary

Price and Value

Pros:

• "This is the CHEAPEST car sales place in Liverpool if not the northwest,wud even say the UK,, top marks all round,audi a4 drives like new."
• "Bought my Nissan X-trail today from Solo Cars, I got a great deal, really friendly team and it was quick and simple."
• "The car itself was very nice and competitively priced."
• "A penny saved is a penny earned, bought myself a Skoda Octavia for only £4k which saved me a fair bit compared with the other stuff available on Autotrader."
• "I couldn't find the model I bought from solo cars anywhere else at such a low price considering it was high end and full of extras."
• "Thanks to these guys I'm driving a high spec, 7 gear c220d c-class with stupidly low miles for less than my friends pay a month for their low trim used golfs."
• "And REALLY GOOD VALUE FOR MONEY."

Cons:

• "The only reason for a four star rating is due to the fact that the car was advertised as 'Only one previous registered keeper'."
• "I bought a 335d 3 tyres the same and 1 was different. had nothing but problems with the car since I’ve had it fuel issue electrical issue."
• "One of the worst things I have done is buy a car from these lot."
• "Only thing the car was advertised as having one previous registered owner, when we got the registration document it says 3!"
• "Word of advice if you buy a car from them get it checked by the AA first then you won't get sold a heap like mine."

Customer Service

Pros:

• "All the staff are lovely and are all are cooperative and supportive!"
• "Ryan at Solo Car Sales...gave us the best service and was very professional."
• "Great team that can't do enough to help."
• "Michael was very thorough, professional and helpful."
• "Allan was brilliant. Very friendly, professional and helpful especially with the Bluetooth!"
• "The staff are so lovely, especially Andy & Carl."
• "Absolutely brilliant service from the guys here, was dealt with by James."

Cons:

• "They get you to put a review up on their website before completion of the sale."
• "When I notified them of the fault in the first 10 days they kept telling me to call back following day as apparently the manager was never in when I called until it was 4 weeks gone."
• "The guy that was dealing with me didn't handle the situation very well and left me feeling quite annoyed."
• "Contacted the garage but have had no response."
• "Nobody was interested until I got the finance company involved. I would steer right away if you are thinking of buying a car there are multiple garages out there who are more helpful and the service doesn’t end once they have received your money."

Finance and Affordability

Pros:

• "The process of arranging finance was dealt with professionally."
• "Picked the car and applied for the finance, was all done within the hour."
• "I have recently bought my second car (Mercedes A180) with solo cars which I never thought I’d be able to afford at the age of 21 however with the help of Jay I was able to find the correct finance with manageable month payments and the perfect car for me."
• "Excellent family run car showroom, owner is a really nice guy and their finance rates are not just competitive, they are amazing."
• "Wanted a new car and decided to go down the finance option as it was a good rate."
• "Came in today for my appointment with Ryan on an Audi A3. Very fast and efficient salesman, managed to set up my finance the same day so I drove away in my new car!"
• "Thanks to these guys I'm driving a high spec, 7 gear c220d c-class with stupidly low miles for less than my friends pay a month for their low trim used golfs."

Cons:

• "I've been left with a £1300 repair bill from these cowboys don't trust them and get your car checked."

Vehicle Quality and Condition

Pros:

• "Bought a cracking 5series from these guys and had no issues."
• "The car was ready in less than 24 hours and what a great car it is!"
• "He let me test drive 3 cars and I drove away with one the very next day."
• "The cars at this garage sell themselves with such good condition and low mileage."
• "I couldn't be happier with my new car which is in amazing condition and would definitely recommend Solo cars if you’re looking for a reasonably priced car."
• "Car was in great condition and the sale went through perfectly and smoothly, no problems at all!"
• "Could not believe how great the car looked, it was like new the pictures did not do it justice."

Cons:

• "I did experience an issue on the drive home (relating to a tyre and unbalanced wheels creating vibration on the motorway)."
• "I Bought a Mercedes C Class around April 2018, I found hidden issues with it."
• "On the most recent purchase the brake light came on after 2 days I took it back to the garage and they changed the pads and discs free of charge without any issues."

Buying Experience

Pros:

• "A family run business which offers fantastic prices on a great range of cars to meet the needs of customers."
• "Wide selection of cars and the staff don't mither or pester you whilst you are looking."
• "The whole process was really straight forward and I was really pleased with the service I was provided with."
• "Amazing customer service from first contact to handing over the keys, always contactable and free pick up from the train station."
• "Had a fantastic deal for an even better car done and dusted within 1 and a half hours."
• "Would highly recommend Solo Cars wouldn't go anywhere else and highly recommend Allan to buy them from."
• "The whole process was relaxed and straight forward."

Cons:

• "I had arranged to pick up a Ford Fiesta last week and was left disappointed when I learned on arrival at the end of an hour's journey that the car wasn't ready."
• "I'm now looking for another vehicle and Solo Cars will be my first port of call."
• "Only thing the car was advertised as having one previous registered owner, when we got the registration document it says 3!"