"You could tell that all the food had been freshly cooked and not sat under the hot lamp for ages."
"Always good for a quick snack and the drive in provides a covid low risk option."
"Stopped here on the way home from Dorchester. Place was clean and tidy and staff were helpful."
"And I believe now served from 5am to 11am at last, in 24hr McDonalds, hopefully they'll do trials till 12.30 soon."
"For the first time on the ages, the fries were hot."
"Hi everybody, cold fry and overcook chicken is so often case in another McDonalds that we, take it as standard, but not this time, Fry's was hot, chicken juicy and perfectly fry."
"The food was ok - fresh and hot."
Cons:
"Food was barely warm and after 3 bites was cold."
"Food all over the floor where they make up the burgers."
"Would of given no stars if i could. Another order with items missing and the big macs had a funny taste to them, absolutely poor."
"Although the last 2 visits the food has been a little below par. Cold chips one day and the cheese in the cheese burger."
"Tonight's meal consisted of fries with a curly hair in them (my hair is straight) and a big mac that looked and felt like it had been sat on the side for about a day and then reheated."
"Unfortunately chips were not freshly fried, so they were not as nice as other McDonald's."
"The food is generally cold, and virtually 100% of the time they get your order wrong."
Service
Pros:
"The staff were friendly, funny and a created a good atmosphere between themselves and customers."
"Nice and tidy, restaurant was clean and the staff were polite and helpful."
"I don’t usually leave reviews for fast food places but I just had to comment on how pleasant the gentlemen who greeted/saw us off was."
"Perfect place to stop mid journey on a bank holiday to Cornwall."
"Other mcdonalds ive been throw are quick and good."
"Staff always seem friendly too."
"They now have table service which was handy and our meals were delivered to the table very quickly."
Cons:
"The staff seem to be ok and the food is cooked."
"Everytime I've been since refurbishment of this branch, there is literally a marauding herd of malnurished customers fixated on the small service walkway watching painfully slow employees piece together an order at a snails pace."
"Car pack full. Went through drive through to avoid it and was told that my food was not ready and had to park in Halfords."
"Very poorly managed and staffed and the chances of getting the correct order is pretty slim!"
"Rude staff members and consistently getting orders wrong."
"Service very slow. Emily who served us didn't smile once and was not curtious."
"Horrible little girl serving, incredibly rude."
Cleanliness
Pros:
"Toilets were clean but hand dryer right outside one of them."
"The site was clean and well maintained."
"Restaurant is clean!"
"Clean and tidy place. All staff very welcoming and accommodating."
"The restaurant's I've been to are always clean and the toilets are decent as well."
"Staff where amazing..with social distancing and cleaning."
"The actual cleanliness of the place was horrendous although the only person who seemed to be focusing on doing any work was the guy cleaning."
Cons:
"The place was quite dirty everywhere."
"This McDonald's was dirty and seem very unclean."
"Food was fine but looking through to kitchen area I could see that your staff were handling food and it was quite evident that the guy (possibly the manager as he had a tie on) wasn't wearing gloves."
"The diner felt dirty lots of dirty table's and when someone did clear them they never even wiped them down."
"Horrendous smell of raw sewage. Drains open in public corridor."
"We witnessed a 'female shift manager' being rude and agressive to a customer."
"The staffs attitude is sinks."
Facilities & Accessibility
Pros:
"Easy access from the A31 however, the parking is a problem."
"You can also lock your bike here in safety."
"It is wheelchair accessible."
"Food was delivered quickly and drive through has 2 windows at the ends for giving out food on high demand days!"
"Inside you can order via a large self-service panel or via a usual desk with a staff member."
"Good coffee and nice freshly cooked food, I just had a cheeseburger."
"I have never experienced such amazing customer service in my life."
Cons:
"Only 2 self service screen checkouts with no way to queue efficiently."
"Car park too small."
"Can never get a McFlurry or Milkshake around 10pm."
"Very disappointed that the toilets were closed."
"Drive through typically appallingly as forever getting order wrong."
"The slowest drive through ever!! Queued for over 30mins at 7.30pm!"