Chippenham Conservatories and Windows Reviews Summary

Quality of Product

Pros:

• "The quality of the product was good."
• "The product is superb quality, skilfully fitted."
• "The materials used are first class and the whole job is excellent."
• "The quality of their work was excellent as were the fittings."
• "The quality is.excellant and 5 years on they are still as new."
• "Can't fault them, windows and front door made and fitted to a very high standard."
• "The door is extremely solid and secure and looks great."

Cons:

• "We had an outer composite door fitted which looked nice but they measured incorrectly causing the door to hit our inner door."
• "I just think the work done to make good was appalling."
• "The fitter had again used decorators caulk to fill damage to the window reveal, which had sagged and wasn't event smooth."
• "The lock on the inner door then did not fit properly (though was perfectly functional)- the thumbturn sitting a rather proud."

Customer Service

Pros:

• "Honestly, couldn't recommend this company enough."
• "They are knowledgeable and guided us throughout the project, including building, electrics, heating, and flooring."
• "Customer service is excellent. Prices are fair. And the quality of the job is exceptional."
• "I have no hesitation in recommending this company to anyone who wants a conservatory to new windows and doors."
• "I recomend this company to everyone for high customer service."
• "Every member of staff I spoke to were very professional and pleasant to deal with."
• "The professionalism and courtesy of the team of fitters was exemplary."

Cons:

• "I was very disappointed with the service I reicieved from this company."
• "The problems I had weren’t fully addressed with a desire for payment only without asking for feedback alongside this."
• "Once a deposit was taken they seemed happy to provide no contact or update on dates to come to do the job."
• "Sadly I don’t think I could recommend them based on customer care /sales part or fully trust their promises of a discount."

Value for Money

Pros:

• "They were a little more expensive than the other quote I sourced, but I'm really pleased I decided to go with them."
• "Pricing was also extremely competitive, put some of the bigger companies to shame offering a much nicer product for notably less cost."
• "The quote given was very competitive so we took it."
• "Also the price, given to us by Sam on the day of his initial visit was very competitive."
• "The overall result is fantastic creating a really usable space all at a fair price."
• "The fact their quote was less than their competitors was an added bonus."
• "Very quick to quote after a visit and an absolutely fantastic price."

Cons:

• "When Rob, the manger, came out to measure up and provide a quotation, he forgot to put the bathroom window in that quote, so the quote suddenly went up by over £300."
• "We were offered a “discount” which was very unclear and possibly not a discount at all."