TeessideTek - Computer, Console, Laptop Mobile Phone Repairs and Sales Reviews Summary

Customer Service and Communication

Pros:

• "Excellent communication. Work done on time."
• "Had great communication from them letting me know the progress of how it was going."
• "The technician was very responsive and was able to collect it from my place on the same day of request."
• "Kept me updated throughout the process 100% will use again!"
• "Always amazing service from this guy."
• "He kept me informed, they worked swiftly, and even picked it up."
• "Really happy with the service and I can now play some of my old PS3 games."
• "They are professional and issue was resolved in less than the expected time."

Cons:

• "Unfortunately, once I got home I was still experiencing issues, but he kindly took another look."
• "4star only because of a slight delay caused by incorrect initial order for parts."
• "Price a bit above my expectation for software fix."

Speed and Efficiency of Service

Pros:

• "Had it sorted very quickly. Highly recommended."
• "TeessideTek did a great repair/replacement job for me despite the short notice."
• "The next day he was at it checking over the issues I listed and sorting out the problems."
• "Was able to have my working desktop within a few days. Impressive speed and service."
• "Quickly found the screw, preventing any damage and allowing me to get straight back to work."
• "Managed to fix the issue within a few hours."
• "Fixed and collected the same day, highly recommend, great guy."
• "All experiences with TeessideTek have been perfect, and would continue to recommend."

Cons:

• "It took a week due to delivery times of Amazon but the result was worth it."
• "Had to wait a bit longer than expected due to a tricky part sourcing issue."

Price and Value

Pros:

• "Done it for a great price. Highly recommended."
• "He was very honest with me and didn't try fear monger me into thinking there was major issues."
• "Very well priced... very quick... and kept me updated."
• "Much cheaper than I was expecting and quicker."
• "Found he was the cheapest by a good amount compared to the others I got quoted from."
• "A new hard drive was put in at a very reasonable price, all completed in one day."
• "Always available to chat and discuss the PC build. Very reasonable charges for building too."
• "Turns out it was an easier fix than originally thought and I was only charged £30."

Cons:

• "Original price for the best brand named parts was a little expensive for me."
• "The overall price was less than I expected, but still a significant investment."
• "Although I couldn't get my data back, I felt the service was somewhat pricey."