My New Motor Reviews Summary

Customer Service

Pros:

• "Staff very friendly and helpful, allows you time to browse at your own leisure and not pushy to get a sale."
• "Friendly & efficient service with no pushiness where extras/extended warranties are concerned."
• "Very experienced in the Motor trade. Great selection of vehicles."
• "Would highly recommend!! All the staff were extremely friendly and helpful."
• "Really friendly and fast service."
• "Fantastic service, spoke to David over the phone to arrange a time to visit."
• "Absolutely fantastic service from all the guys at My New Motor, pre sale all staff were very friendly and helpful."
• "Friendly, relaxed, informative salesperson. No pressure tactics."

Cons:

• "Unfortunately, I had the car a week and the turbo went."
• "I didn’t write a review at first as I felt my new motor were ok to deal with. But I’m a bit annoyed that they cannot be bothered to reply to a simple question."
• "Wouldn't go anywhere near ever again and would recommend you do the same. Sold my partner a dangerous vehicle."
• "These reviews are so false its unbelievable, do not trust this garage, car I got is falling apart."
• "I was interested in a particular vehicle offered by this garage. Three times over the course of a week I enquired about it; three times I was told they weren't sure if it was still available."
• "Called in 3 weeks ago, needed a new car, was left to look around and found a couple I fancied. When the salesman came a quick chat, then he got a phone call and walked away."
• "The car’s are filthy! Please please please pay someone to clean them."
• "After purchasing the car there were continual delays until I could collect it. Excuse after excuse."

Vehicle Quality

Pros:

• "Really nice car at an ok price."
• "Great car dealership, from start to finish. High standard of service and amazing quality of cars!"
• "Bought a car just over a year ago, runs fine."
• "We’ve just purchased a Vauxhall Agila from My New Motor and can only say how lovely the staff are. The car is perfect for our needs and in lovely condition."
• "Absolutely exceptional. The car I brought (Audi q5) was better than described and the pictures didn’t do it justice."
• "I've just bought a VW transporter from these guys and I’m really impressed with the price, the presentation and overall quality of the vehicle."
• "The hard part of buying from this company is choosing which vehicle you want to take home, there are so many options."
• "This is the best car dealer I have ever been to. Many Thanks to Alan, George and their team."

Cons:

• "Do not buy a car from these people. I’ve had my car 5 months with less the 2500 miles and got a bill for £1150 due to a service being needed, the car is absolutely shabby."
• "Sold me an Audi A6 2015 plate, did a visual check on the car and there was mould on the seat belt."
• "Unfortunately, I had the car a week and the turbo went, rang up, they collected my car to take it back, and fixed the problem."
• "After purchasing the car there were continual delays until I could collect it. Since owning the car there have been so many problems."
• "Bought a Ford Streetka from here.Only needed this for some summer fun. Great little car. Great fun. Just what I was after."
• "I bought a Merc ML 58 reg for £10000. Went to collect it, it had a broken wing mirror which the dealer fixed."
• "The car’s are filthy! Please please please pay someone to clean them, a Saturday boy would cost you what, £50 a day."
• "After six months I put it in for a service, the car needed £1800 worth of work on brakes tyres etc to get it safe to use."