Address: Bowling Old Ln, Manchester Rd, Bradford BD5 8HL, United Kingdom
Phone: +441274738005
Rating: 3.6
based on 122 reviews.
Customer Service
Pros:
"It was my first MOT experience. They gave us a next day appointment. Also got Full service for my Car. Extremely very helpful staff."
"Booked the car in for MoT and Service. Very professional undertaking of the task with full details of what works were needed."
"Service and MOT. Very polite on attending and complying with the current Covid 19 regulations."
"Absolutely fantastic service I was dealing with a chap called Ian really friendly and easy to get along with."
"The staff seemed really nice and helpful, and were very good at booking me in and picking the phone up!"
"Brought my car into Halfords due to it was making a knocking noise. I received amazing service from the technician called Jake."
"Emma, Ian & the engineer all did an excellent job. They were all polite, courteous, professional and helpful in all aspects of the M,O,T. and the interim service carried out."
Cons:
"Rude staff didn't like colour of skin or perhaps hey didn't want to work when they refused to accept my car for a health check."
"I will never use Halfords again because of this visit... They treat you like you're some little girl who has no idea about cars."
"The man on reception lacks any personal skills.. absolute bunch of scam artists. Failed me on headlamp too low."
"The man at the reception was also not a very nice gentleman. Not nice chaps."
"Booked in for 11:30 on a Saturday... The bloke on the desk really need to work on his customer service - comes across like we're a chore to be there not the customer by any means."
"It’s worse place, works r so Rude and arrogant I give this place ZERO ⭐️."
"Rude, unfriendly, unprofessional, bad mannered men with no service skills at all."
Booking and Scheduling
Pros:
"Booked and paid for my MOT and was called less than 24 hours before my appointment to tell me that they were going to have to cancel it."
"Visited for a tyre change 2x on the front... The tyre change also included a complimentary safety inspection that included an online report with images all sent toy email after."
"They where really helpful I went in for a mot and full service it failed on first one then they said I need to replace 2 items... Replaced these and passed next time."
"Booked in for TPMS and air con issues... air con repair was dealt with... and cheaper than going to a dealer!"
"Excellent service. Told beforehand that MOT would take an hour and would be ready by 11.15."
"Booked an MOT for my BMW first thing in the morning, on line. All done completed same day as per booking."
"Booked a free battery check with less than 24 hours notice. Car was seen immediately."
Cons:
"Wish I’d read the other poor reviews first. Took my car for a ‘10 point check’... I don’t think they actually did any of the checks."
"Booked an MOT for 16.50, got there 10 minutes early but my car was not taken into the garage until 17.20."
"Ordered 4 Tyers for my car choose halfords to put them on my appointment was 1.30pm got there and the guy at the desk said ur late but can book u in for Wednesday or Thursday so I was going to Wednesday but then bold guy came in and said no we r fully booked for Wednesday with a arrogant voice."
"Appalling service. Took my car here for an MOT test but the tester refused it because my fuel warning light was on."
"Booked in on line for 9:30 Saturday morning for MOT, states on line 1 hour car not ready to till 12:30."
"Booked an MOT for Saturday 8:30am online and had this slot confirmed on the phone when I called to amend some service details to turn up on Saturday and be advised they couldn’t see the car until 1:30."
"Forgot to call to say vehicle was ready, put wrong mileage on my service paperwork and say they cannot change it and have been zero use since."
Quality of Service
Pros:
"Been for 4 wheel alignment, 2 new tyres and free brake check. All brake checks fine. Tyres absolutely fine."
"I had my mot done here this morning, got to say they were excellent, very friendly and polite."
"Highly recommended. Was booked in last minute as my car broke down in Bradford, 50 miles away from home, and I desperately needed it to return home and to drive to work the next day!"
"Friendly guys, great customer service. Booked car in for safety check, within an hour telling me about the issues."
"Went for a full major service and it was five star, no pressure to do anything just advisories and had a good chat with one of the mechanics who gave me a good analysis of my vehicle."
"Was able to track activity on the car via a link in an email, and got an invoice with recommended work and photographs via email after MOT/service was done."
"Just collected our Lexus from Ian at Halfords Autocentre, Bradford... Ian and the team sorted everything out for us in record time and made the whole experience such a pleasure."
Cons:
"Spent £118 on 2 Dunlop Sport tyres. 1 deflated after 3 weeks. Within 11 months both tyres were cracked all the way around."
"Been for 4 wheel alignment... On first visit 2 weeks back the damaged wish bone wasn’t noticed and I had to go back with the car 2 days later as the car kept pulling to the left on its own."
"They will indeed fail your MOT the first time... they made an issue with my wiper blades."
"If I could put 0 I would. I'm so angry. I took my car in to get serviced and MOT and brake pad change... This garage has essentially charged me £400 to break my car and are refusing to accept responsibility."
"Mot very disappointed not ready at the stated time then advised would be 15 mins turned out to be 45 mins."
"Time wasters - failed mot on a load of stupid things that only needed an advisory, and made up a couple of other repairs that didnt even need doing."
"It was absolutely appalling they are unprofessional an have people working their that don't know what they are doing my car was sat their for over 2 months an they still couldn't fix it."
Value for Money
Pros:
"The staff were great. My car went in on the Thursday and I picked it up on Friday. I think it is very reasonably priced and the work is always excellent."
"In total it cost me £240 mot and full service plus the extras I needed which is not bad to be fair."
"Great bunch of lads! Completely changed my opinion on car mechanics! Very cheap and extremely quick!"
Cons:
"took my car to halfords for mot they said front breaks needed changing and would cost 320 pounds i took to a reputble garage in great horton it cost me 144 pounds."
"They seem to work on commission basis and just want to make as much sales as possible and that’s by robbing their customers and providing false information."
"Do not use this garage !.Mot and service completed and all seemed well but they had put in faulty spark plugs which have damaged the coil."
"We feel doubt that wheel alignment is not done, straight away We went to the KiwikFit Bradford checked and found the wheel alignment is not done."
"Each time I've visited them its failed its MOT, and the cost has been significant for repairs and service."
"Had to take a half day off work on Monday to take it back for 4pm to get it fixed and MOT’d again as my MOT ran out Monday to sit around for 2 hours and then be told they couldn’t do anything."
"Very bad experience I google for Dpf cleaning they comes up rung them give me an appointment said on the home we will take off the Dpf and clean it for u and then put it back on I left my car for about 5 hours been there charge me £85 for no reason the prob still there they didn't do nothing at all the exact prob still there not happy at all."