Address: Chalon Way W, Saint Helens, WA10 1BF, United Kingdom
Phone: +443303334444
Rating: 4.2
based on 148 reviews.
Staff and Service
Pros:
"Great staff lovely atmosphere."
"The staff are friendly and chatty and are willing to help you."
"Staff were great, friendly and helpful."
"The service here is very helpful and friendly."
"That staff were very friendly and helpful."
"Staff were amazing too thank you so much."
"Always a good time at this cinema, staff are always friendly and patient."
Cons:
"But there was about 3 members of staff running the entire place and the ticket booth isn't open, you have to use the machines or queue up at the confectionery to buy tickets."
"Staff wasn't helpful it ruined bks birthday night out."
"Staff all stood round talking I had to interrupt them to help get a refund on nachos which they refused."
"Arrived 10 minutes before film due to start..massive line..and because you have to buy tickets where they sell food.. missed start of film... have a staff just dealing with tickets please!!!"
"Terrible, the lady who served us was very nice, but gave us tickets for the wrong movie."
Cinema Facilities
Pros:
"Cinema was clean, staff were nice."
"An excellent authentic cinema the interior looks old but new which is nice to see in a cinema nowadays."
"Great cinema, the manager was fantastic and the toilets and cinema were really clean."
"Surprisingly clean, maybe a bit too clean for a cinema."
"The place is comfortable and clean. There is a good choice of films."
"Toilets clean and fresh plenty dotted around."
"It's a clean cinema with good screens and sound."
Cons:
"This still has old fabric seats with plastic arm rests, I found it to be uncomfortable."
"Cinema is looking a bit tired and in need of an update."
"The carpets in the foyer are threadbare in places."
"Seats need to be updated as they're in need of an upgrade to match the modern Cineworld cinemas as this place is way too old."
"The seats are extremely old and swinging back when trying to sit comfortably."
"Very uncomfortable seats and low amount of leg room. the nacho sauces were rank so money down the drain as we couldn't eat them."
"The cinema itself is fine, clean and tidy."
Value for Money
Pros:
"Popcorn munchbox really good idea and affordable."
"Really great offer at £3 per ticket, certainly had the cinema really busy & people in there spending money."
"The price of food is reasonable for what you get."
"We each got the £4 popcorn/drink deal also, so for £14 we had a lovely girly day."
"Great experience. We took advantage of the 3 pound tickets on cinema day."
Cons:
"However the drinks and popcorn are charge at an ridiculously high price or what it is."
"Spoilt mine and my daughter's visit. Took them up on the offer of 2 for 8.95, 2 drinks and 2 popcorn, ended up being £17.90!"
"It's a multiscreen cinema just like all the others....with well overpriced drinks ice-cream and popcorn."
"Food and drink a rip off as it was £9.90 for Nachos and a small frozen drink which costs more than the actual cinema ticket itself."
"Just so expensive. Compared to other cinema like Vue the prices are ridiculous."
"Worse cardboard nachos at ridiculous price."
"It's extortionately expensive."
Parking and Accessibility
Pros:
"Has lots of parking space."
"Free parking is nearby, medium-sized car park so fills quickly at peak time but you'll usually find a space."
"Parking on site which is a great feature for a town centre cinema."
Cons:
"Never going here again. Thanks for the parking fine."
"The Cinema is great, but the parking in the leisure car park is a nightmare."
"Went to watch the new bond movie... only to find i got a parking fine."
"I went to the cinema... a few days later £60 fine in the post as I had parked longer than 2 hours."
"Parking is terrible as only have a shared car park with the college."