Address: Turner Rd, Worksop, S81 7AE, United Kingdom
Phone: +441909470101
Rating: 4.6
based on 168 reviews.
Customer Service
Pros:
"Just want to thank Jordan Ward at Worksop branch for all his help in finding me my new car, he is truly an asset to the company, service with a smile and his professionalism was a pleasure,this lad could do with a promotion."
"Amy was amazing, sorted me out with a car straight away."
"The staff were amazing with us when we went to purchase a new car, Sam, Andy and Meg were brilliant and so helpful."
"Got my new Nisan Micra today from here and I cannot thank the whole team enough for their help with everything!"
"Joe at stoneacre he's an amazing sales man he was welcoming to me and my partner he asked us what we was looking for and right away found what we was looking for and did an amazing deal for us"
"Fantastic service, would highly recommend."
"The whole customer experience was great so thanks to all and especially to Ian."
Cons:
"I suggest using those places like Motor Depot or Car Supermarket, wish I had, would have saved myself thousands! I'm so annoyed!"
"Useless. Took my Navara in for recall work, Nissan quoted 2 hours for an inspection, stoneacre had it for 2 days and charged me for a courtesy car."
"I will never buy a car from them again as it was overpriced by at least 2K, which I found out too late, and their after care service is non-existent."
"The feeling we left with is that the staff are only interested in you if you're buying a brand new car."
"I wouldnt even give this place one star!!! Poor poor company! I was actually sold mis sold finance and they couldn't give a hoot!"
"What a joke of a so called dealership this place is!! Had my car for two days only to tell the company that's booked it in what's wrong with the car, done nothing to it whatsoever and left me without a car for two day."
"They lie, they do shoddy work and they sell you terrible cars"
Staff and Sales Team
Pros:
"Tiff and Peter made the experience enjoyable and I can highly recommend the service I received at Stoneacre."
"Curtis was amazing, he went above and beyond and was amazing in helping me get my new fiat 500."
"Would definitely recommend this dealership."
"Unquestionably one of the best places you can go to get a car."
"Quickly and easily booked in for a warranty repair, friendly informative staff to hand."
"Would highly recommend trying these guys when buying your next car."
"The whole experience has been great, no pushy sales marcus took his time to find us the right car for the right price."
Cons:
"I then became a cash buyer and the deal just wasn’t what I could get elsewhere, down to an overpriced car."
"The fault was 'operator error' not a Nissan one..."
"The manager seemed pushy, he told us someone else wanted the car, and if this man had arrived before us, he would have sold it to him."
"The entire sales team is so helpful when selling you an overpriced car and don't care a toss when things go wrong"
"Very poor service for a big company.👎👎"
"We wasted diesel and our time travelling ninety-eight miles."
"Worst ever car buying experience ripped off with so called warranty every time something gone wrong with car (this happens every month) it's wear and tear so not covered"
Quality of Cars
Pros:
"Just purchased a car from here (for the second time) and as always the staff were great and the service was excellent."
"Purchased our brand new gorgeous orange hybrid from the guys at Stoneacre Worksop - everyone we dealt with from start to finish was ace."
"Very smart and modern car dealership. Extremely efficient service procedure."
"I also want to say a thank you and well done to the valet team my car looked amazing."
"Its a dream to drive and so many automatic features to help those who have limited abilities."
"Absolutely love my new car and I’ll definitely be back to Stoneacre in a couple of years."
"Discussing the deal was carried out without any pressure."
Cons:
"Took the car in on Thursday as electronic brake was stuck. Needs new part."
"Whilst doing this they also decided it was courtesy to disconnect my reversing sensors, disconnect my battery and reset my car, and got paint all over my alloys."
"Had my seat leon fr in for a paint job 1st come back to me with lacquer peel on the wing second time i sent it back."
"The second-hand car that we were interested in, which was supposedly like new, had three medium-sized stone chips on the bonnet."
"Same as all below, then some 👎💩after spending a lot of money on a used car & finding cigarette lighter missing."
"Disappointed with my visit today. Went to a pre-booked appointment to get PCP quotes for a new Nissan Leaf. No-one was available to talk me through the range, or to provide finance info."
"Had a brilliant experience yesterday at stoneacre Worksop, George did everything he could to get me the right car at the right price much appreciated."