Balgores Gravesend Estate Agents & Letting Agents Reviews Summary

Quality of Service

Pros:

• "Andrew has been honest and professional with us throughout the whole process making it very easy for us."
• "Balgores are definitely the 'go to' estate agents. From day one they have been professional, informative and regular with updates."
• "His communication was clear, prompt and courteous. We sold and completed in less than 8 weeks."
• "An excellent service from a very knowledgeable team led by Andrew."

Cons:

• "Having tried to sell our house through other agents, we found Balgores Gravesend an entirely different experience."
• "Disappointing, uninformed, lazy service. Letting agent had no knowledge of the property, tax bands, agreements with landlord, etc."
• "DO NOT ever use this agency to market your property they look to sell it Fast by UNDERVALUING your property."

Professionalism and Support

Pros:

• "Andrew and his team were able to secure myself and my partner a house very quickly."
• "Daniella from Balgores, has greatly helped myself and my brother with letting out our property, very reliable and very helpful."
• "The communication and professionalism from Andrew was phenomenal, he had a way of really relating to us and understanding our position and needs."
• "Lettings Manager, Daniella Necchi-Ghiri at Balgores Gravesend is one of the most genuine, generous, hard working, and honest agents I have EVER encountered."

Cons:

• "The solicitors they recommend made the whole process far from simple. We eventually had to complain to them too for such a poor service."
• "We were also disappointed with some of the communication we received from Balgores which came across condescending at times."

Efficiency and Effectiveness

Pros:

• "I was very impressed by the service provided by the letting team at Balgores, everyone was so professional and helpful."
• "Balgores recently found me a tenant for my property and I was extremely happy with their service."
• "I recently had the pleasure of working with Balgores Estate Agents for letting my property, and I must say, their level of expertise and service exceeded my expectations."
• "My house went on the market just as we went into lockdown. Balgores remained positive and confident regarding house sales."

Cons:

• "Once the house was on the market we got lots of viewings but the communication was terrible, often we wouldn't know timings."
• "It took nearly 4 months to sell our house despite around 30 viewings so we feel like the agent who showed the potential buyers around was not putting their best effort in."