Blundells Sales and Letting Agents Rotherham Reviews Summary

Customer Service

Pros:

• "The team at Blundells Rotherham have been amazing in selling our house."
• "He is prompt in dealing with any queries and responds as soon as he has the answer to your query."
• "I would highly recommend the friendly service I've received so far."
• "All of the staff at the WICKERSLEY branch were excellent and very professional."
• "They were professional and highly organized from the start, and kept us informed constantly."
• "The customer service lead by Rebecca Cryan was very professional and efficient."
• "I would be happy to recommend Blundells Wickersley to anyone looking at selling their property."

Cons:

• "DO NOT use this branch."
• "Not sure what they are like when buying, but my daughter and her partner have experienced terrible customer service when renting a property."
• "Disgusting lack of professionalism and we're appalled that Blundells allowed this to happen."
• "ABSOLUTELY SHOCKING SERVICE."
• "They DO NOT get the most for your home, and they DO NOT inform the seller of further offers on the table."
• "They will never fix anything big or small, they will pass the buck, blame the landlord etc."
• "If you want an easier life and not to be contacted and pestered most weeks by emails and phone calls... DO NOT use this branch."

Professionalism

Pros:

• "Mason Ward at Blundells in Rotherham, highly enough. He has been very capable and professional throughout the letting process of my property."
• "Their professionalism impressed me from the start."
• "Paul from Blundell's was the right choice due to his professional and friendly manner."
• "Lucy at Blundells who is dealing with our purchase is extremely professional and personable in her job."
• "Both are very professional and have been quick in response to any of my queries."
• "Very professional and helpful as we had never sold a house before."
• "The staff are experienced professionals, with vast local knowledge."

Cons:

• "When I was looking around the property he was in a rush."
• "Maintenence is terrible 2 leaks no plumber called on both occcasions...NO INVENTORY DONE."
• "They DO NOT inform the seller of further offers on the table."
• "Blundells are TRASH and Finley isn't helpful either !!!!!! "
• "Feel very let down. Asked for assistance with meter readings when left property, been chasing ever since and keep getting response it won't help getting reading from new tenant."
• "Called to book a viewing and while the guy was nice, he forgot and double booked myself with another person."
• "Blundells have given my daughter excuse after excuse, not even one apology and have been very condescending."

Efficiency

Pros:

• "Had many viewings on my property and sold within 3 days."
• "The Rotherham Blundells branch found me a really good tenant within a day and the communication was brilliant."
• "Great communication and handled very well from start to finish considering the tight deadline in the chain."
• "They managed to let my property before it even went on the internet which was great."
• "I’ve had the best experience with Blundells and would highly recommend to anyone looking to sell a property."
• "We sold our house today through the Rotherham branch of Blundells. It was on the market for less than 48 hours."
• "Blundells were AMAZING! Katie and the team really helped me sell my property quickly and efficiently."

Cons:

• "6 months to complete a sale with a vacant house with no chain, only went through due to us and the buyers pushing our solicitors."
• "Market and sold the house quickly but that is where is stopped, very infrequent communication if any from Luke, I’m still waiting on a call back from April."
• "Most of the times they chased the solicitors it was via email with rarely any calls as didn’t stay on hold long enough to speak to anyone."
• "From wrong keys being given when moving in, to Blundells not being able to give them access to the meters to take readings and then still waiting 2 weeks on for the intercom to be mended."
• "I'm trying to get away from domestic violence and I decided the property wasn't far enough. I had to wait nearly 5 days to be told I won't get my deposit back."
• "I have sent 3 emails and called then twice about renting several properties in the Rotherham area and no one got back to me."
• "What should have been a special moment, moving into your first property together has been spoilt by Kerri and her team for showing no understanding, not explaining or even dealing with complaints in a timely manner."