LEON Hammersmith Reviews Summary

Food Quality

Pros:

• "Fabulous food but carelessness."
• "Food is always fresh (usually order the Mexican loaded fries which are so nice!)"
• "Each and every ingredient is fresh and natural without all the 'chemicals' and 'e' numbers."
• "Best healthy fast food ever found! Plus the attention on the service by a very smily guy called Javi."
• "Beautiful and healthy food."
• "Delicious food and vegan! Nice atmosphere too!"
• "The Kale salad with the grill chicken amazing, and the meat balls are really delicious."

Cons:

• "I like leon but i do not think everythings organic maybe just the coffe. Vegan burger was bland and overally expensive for what it is."
• "For the price this is very poor value, even if it had been edible."
• "Food can be good but not always fresh and fries are often dry."
• "The wraps have barely any filling and the halloumi is dry and overcooked."
• "The 'fresh' chicken was so dry that you would have to question what year they cooked it."
• "Absolutely awful. Food was barely lukewarm, fish wrap had such an overpowering fishy taste it was inedible."
• "The worse chicken burger I have ever ate in my life tasteless with chicken tight meat inside fries were cold."

Service

Pros:

• "The staff are really friendly and extremely helpful."
• "Great food as always, as vegetarian it's my go to place, manager in the evenings 'Simone' is amazing, always able to help tailor the order."
• "Just ask Eugene (manager, Hammersmith branch), knowledgeable and courteous, service with a smile."
• "Speedy service with a smile."
• "Chloe was very professional and welcoming."
• "The staffs are very professional, helpful and polite especially Mr Alfred always smiling when takes the food orders."
• "Both Sahara and Ashley are super kind and will help me customise my order whenever I go."

Cons:

• "Do not order from this restaurant."
• "Absolutely appalling customer service at Leon Hammersmith. We ordered two burgers and received 2 brownies."
• "Anna the assistant manager is a truly unprofessional, unpredictable and seemingly insecure lady."
• "Very unprofessional staff!!! Need training...."
• "Stressed staff not able to provide refund receipts."
• "However they often forget parts of the order. This has happened to us on numerous times."
• "If you do not have prior knowledge of working in a kitchen, be prepared to be met with condescending remarks."

Value for Money

Pros:

• "The price is good."
• "A comfortable place to eat healthy fast food at very good prices."
• "The food here is good for the price."
• "Healthy, hearty and good value for money."
• "It is very reasonably priced as well, expect to spend about £5-7 per person if you are buying food and a drink."
• "Grilled chicken burger 🍔 meal with waffle fries 🍟 and drink (sparkly orange & mango for me) is a good deal."
• "Brilliant dining on budget. Just a couple of minutes walk from the Hammersmith tube station."

Cons:

• "Ridiculously small portion food for almost five pound."
• "They charge extortionate prices for what is slightly above average fast food in tiny portions."
• "Portions in general were smaller than I expected."
• "Fries were tasty but expensive for the amount you get."
• "The chicken was thigh!!! Poor quality food at top prices."
• "Neither time has the food arrived hot nor has it felt that I have achieved any value for money."
• "The chicken portions were miserly for the price."

Atmosphere

Pros:

• "If you're near Hammersmith Station go here you won't be disappointed."
• "The place was very cozy and quite (especially the second floor) great for chilling with friends."
• "By far the best place to eat a healthy takeaway; the staff there are great."
• "After looking for a snack before a show at Eventim Apollo, came across this little gem. Had the fish wrap and it was gorgeous."
• "It's generally a create vibe and nice place to chill and eat undisturbed."
• "The restaurant itself always has seating on the ground or upstairs."
• "An incredible experience overall!"

Cons:

• "3 times I've had the bacon roll from here in the morning, and each time it's been cold."
• "The place was very cozy and quite (especially the second floor) great for chilling with friends, but unfortunately the food wasn't very good."
• "Whoever is managing this branch seems to be doing a great job."
• "Leon has the most unpleasant and unprofessional work environment you will ever experience."
• "My clothes smelled so bad after a 20 minutes meal."
• "The fact that they're not responding to these reviews shows how much they care."
• "The food is great, my gf prefers eating outside because she doesn't like the smell, but I can't see a problem with it."